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04/29/2012 I received my zad80 CE Friday night. I have been working six nights a week and I'm sorry I haven't gotten back in touch very quickly.
I usually do my own set up jobs on my guitars because I rarely ever get one that has been set up as smooth playing as they can be. Well, your set up was good straight out of the box. The tone is very good and sure to be really sweet as the wood matures. The extra spacing at the bridge makes it easier for me to make clean notes and being a novice I really need and appreciate that. I plugged it up and the electronics work fine. In reading some of the reviews on your guitars, some people gave negative reviews but, for me, thumbs up man! It's great that someone (you) actually made a more ergonomically correct neck improvement for people as myself, with larger hands and fingers. Thanks!
I'm looking foreword to using your training site.
Best wishes and warmest regards!
Charlie Foster
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04/26/2012 Dennis,
I have two Zager guitars, the big baby that I use for practice away from home and the zad80ce which is the best guitar I've ever owned. I would recommend the zager guitar to anyone learning to play or someone who is an accomplished player.
Sincerely,
Cindy Kessler |
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04/25/2012 Hi Dennis,
I am amazed at the quick response you give to everything. I don’t know how you do it, but it certainly is a welcome change from the typical.
I will call your Dad’s voicemail and leave a message. I have played my new guitar a couple of times and will now get serious about picking up where I left off many, many years ago (probably in about 1969!). I’ll have to learn all over again, but I’m excited to do so with my new guitar.
Thanks again for all you do.
Ron |
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04/23/2012 Thanks Dennis, you guys are the greatest. I am proud to say that I have sent two others your way. They are as happy with their guitar as I am.
Scott |
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04/23/2012 Hi Dennis,
I received my new Zager guitar, thanks for the fast shipping! It arrived in excellent condition and thanks for the additional stuff. As you know I bought a discounted ZAD80ce, your website described the flaw and had photos of the flaw, when I took it out of the case I was very surprised at how minor the flaw actually was, it is practically unnoticeable. Thanks for the great deal on a fine instrument. It blows away my Ovation Adamas. I would highly recommend your products and your company. Outstanding! |
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04/20/2012 Dennis -
The guitar arrived in perfect condition today. Many thanks. A joy to not only play, but to simply look at. |
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04/17/2012 I got my ZAD 20 Sunburst today and I am totally blown away! This is what a guitar should be! Nearly a week ago, I spent 6 hours playing some very high-dollar guitars(mostly Martin and Taylor) and none of them even begin to compare with my new Zager. I received the guitar this morning at work and my colleagues were in awe of this fine guitar. I just couldn\'t wait to get home and spend the rest of the day playing it. After 5 hours of playing this awesome guitar, my fingers are still not sore and I\'m having a ball. For years, I have jokingly said that I\'ve only been practicing for 37 years but in a way what I said was true because guitars I owned in the past would eventually become uncomfortable and my fingers would get so sore that I would have to wait several days to recover. That is simply not the case with my new Zager. I think I can finally say I\'ve gone from practicing to playing because I can play longer and in total comfort. Playing is just plain fun now. Hats off to Denny Zager! His guitars are second to none and he has earned another customer for life. Additionally, the experience of buying my Zager has been a first-class experience all the way. Dennis Jr. answered my questions promptly and this impressed me so much that I decided against buying a $1600 Martin in favor of the Zager. Now that I own one, I realize that the best is not necessarily the most expensive. This guitar is better than the $2000+ guitars I have played in the past. I admit I was skeptical at first but with the guarantee in which I could return the guitar if I didn\'t like it for a full refund made me realize I had nothing to lose if I tried a Zager. I\'m not only satisfied but I am completely delighted -no, I\'m ecstatic! God bless Denny & Dennis, Jr! You guys are the best! Thanks a million! |
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04/15/2012 Hello Folks,
I can hardly believe this guitar. I’m so fortunate to have found you.
This ZAD-20 is really amazing. This is hard to say, but I think it’s even better than my Martin D35, which I had for 41 years. I’m feeling alive again, lol. Thank you sooooooooo much. |
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04/15/2012 Hi Mr. Zager,
Just wanted to let you know I received my Baby Mahogany today and it is a beautiful guitar. And just the right size guitar for a petite person like myself. I look forward to learning to play the guitar. Great price and great service.
Thank you, Julie |
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04/15/2012 Denny,
Guitar arrived after about a week in transit, was only barely out of tune, I
had the guys at Pro-Music tweak it for me. Very dry in Fairbanks, but I
added moisture pads at the head and the sound hole, keeping humidity in the
case around 47%. Thanks for the T-Shirt and certificates. I am really enjoying working through the chords and as I am a beginner, I find the string pressures and fret heights to be very easy to manage.
I appreciated your professional response on my order,
it restores my faith in family owned companies in America providing the best
service in the world. When the guitar arrived the guys at Pro-Music were
very impressed and all had to try their hand. You may be getting another
order from Fairbanks. They still don\'t believe me when I tell them the price of the guitar.
Best regards to both you and Dennis Senior, I will keep you in the loop.
From an Alaska cabin dweller to a Nebraska cabin dweller.
Ron |
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04/11/2012 Hello,
Attention all readers of these amazing testimonials! I just received my ZAD20E today, its so breath-taking! The craftsmanship of Denny Zager\'s guitars; are so beautiful, shiny, sturdy! The sound is really fantastic! I can play so well without fatigue fingers and makes me play like a professional guitarist and I only been playing for 2 and a half years. You won\'t Regret buying one of these guitars! Im already saving up for my next prize possession the ZAD80CE! Also, if you want the most professional and welcoming customer service it gets no better than Zager customer service, Dennis Jr has been a big help to me and always responded to my questions quickly. God Bless the Zager family.
~Best regards |
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04/09/2012 Hi Dennis,
She arrived safe and sound this afternoon. What a gorgeous guitar! Even my 5-year old son said, "Wow!" With that nod of approval, I'm sure my new Zager has already found a permanent place in our home and lives.
I'm a greener-than-green beginner, so one of my first tests was playing the dreaded bar F chord (every new student has challenges with that one!). Every note rang out clear and true. No buzz, no muted strings. Even easier than on my Fender American Standard Strat, which I had requested be set up for a beginner, so the action is quite low. This Zager is not only very playable, but the tone and voice are remarkable. I am very pleased.
Thanks again for your exemplary customer service, and this fine instrument. When I've studied for awhile, and can bring some honor to my ZAD20, I'll be back for a ZAD80. Always good to have something to look forward to. : )
Best regards,
Bob Poirier |
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04/08/2012 Having fun with a Zager guitar every evening is like reading a wonderful book......that doesn't have an ending ! Thanks again to all of you at Zager for the experience ! |
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04/05/2012 Denny,
Received my Big Baby today, all is right with the world.
Fit and finish is superb !
It is the nicest and easiest acoustic guitars I have played.
I am very happy with it and look forward to playing it for many years to come.
I also look forward to getting another of your fine guitars very soon maybe the ZAD80 this time.
Thank your Dad for me for this wonderful instrument.
Dennis Stadler Jr. |
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04/05/2012 Denny Jr
I received my new ZAD20E sunburst yesterday. I was so excited, I was outside waiting for the UPS truck to arrive. I can't explain the joy when I opened that Zager guitar case and saw that most beautiful piece of artisan craftsmanship I've ever seen. WOW!!! It is so beautiful, I didn't pick it right up. I stood there an just looked at it. What a beauty. Really, words can't describe it. After a slight tuning the first strum told the story of the quality of this instrument. My what a beautiful, rich, deep tone. Fantastic sustain.
A big thank you to all who were involved in the design and creation of this fine masterpiece.
I'm sure you'll be hearing more from me later as I spend more time with this beauty. I'm going to do a little recording with it today and later tonight I'm going to a jam so I'll get more input on this sweet, sweet instrument.
Thanks again
Ken Zenobi |
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04/05/2012 Well, Denny,
Couldn't be more happy. Sounds beautiful and play as promised. Told you my daughter loved the 530--she will love this! Just a well balance sound--crisp highs, excellent mids, good pop inh the bass. Having bought guitars for three of my daughters, this is the best guitar in its price range. And if you compare it to those in the $1,000 range, I'd say the same thing. This knocks the socks off the Martins and Taylors in that range.
Customer service as always. Best there is.
Well done!
roger |
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04/02/2012 WOW...thanks soooo much. I love my guitar...the sound rocks. And my new shirt too!! I will be a walking ad for Zager from now on. Got the guitar tuned....how easy!! Getting a few lessons at Guitar Center in Portland. Will be taking my Zager with me....sure to get some referrals. |
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03/30/2012 hi Dennis. I have several musician friends over tonight for a friendly jam. They are all playing strats an les pauls. Had one guy take out a Taylor. All thes guys were impressed untill i broke out your 80ce. They were very astonished with the beauty and the sound and also how easy this guitar played. Thank you and your dad for affording me the opertunity to be able to brag on such a fine instrument. Dallas Franklin |
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03/28/2012 Thank you soooo much for your great customer service. My guitar is great and it sound heavenly! I haven't put it down since I got it! At first I was afraid to touch it...it looked soooo perfect.A musical beauty I was very impressed with the outstanding personalized touch you added by including the photos and background information. Thank you for the shirt... I loved it too. I will be buying all my guitars from you now and I can tell you now that the next guitar interest of mine is the baby guitar. I certainly will be getting my next acoustic electric guitar from your shop also. Mr. Zager... I am your fan! Thank you again. |
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03/27/2012 Dennis,
My Zad-80 gets better and better every time I plug it in. I swear the over tones coming from this instrument is un-like any other that I have had in my hand, and I have played them all. Sometimes I catch myself saying where did that come from like a ghost was playing with me…..
Tell your Mom & Dad I said hello and that I am still out there every day with my Zager.
Your support means the world to me, and I am so blessed to be part of the Zager Family.
John |
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03/26/2012 Hi Denny,
My son was up for mother’s day and he played my guitar and the other one I had bought (Alvarez RD20S). The Alvarez sounded tinny compared to the one I bought from you (I did put a set of your strings on it). I am thinking of just selling the Alvarez and giving using the $$$ towards a 20E sunburst. |
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03/24/2012 Oh my god , what is that , you call that a guitar , no sir I call that an awsome guitar lol...I just compared my Takamine ETN20C and my Talor 314 E it souds just as good for a LOT $$$$.$$ less.
And pluged in even in my house amp a Peavey, that Clear Wave 10 sounds great and the tuner in right on. Can t wait to plug it in my Fender Acoustisonic at my freinds studio.
I love my 20 series , and you know I paid in the $1000.00+ for my other guitars and yours is just $495.00 for the same or better result (AWSOME).
Again warmest regards
Serge Laflamme proud owner of a Zager ZAD20E |
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03/24/2012 Dennis
Thanks again
Picked up the guitar and am very impressedSeems like the more you play it the better it sounds.
It got to me in perfect shape, thanks also for the t shirt and Certificates, and strings
The service has been excellent, and you have more than made up with the case not coming with the guitar
Thanks again
Steve |
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03/21/2012 Earlier today, I left both an audio, as well as a written, testimonial about my guitar and your company. The guitar is superb! I am extremely pleased and feel confident I will upgrade to a 900ce in the future. |
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03/18/2012 I want to thank you for understanding my concerns about the guitar and the way you handled it.Jill for taking care of the refund and lesson library membership and your dad, Denny for making such a great guitar. I am looking forward to his lessons. I will write a favorable testimonial in the near future about buying and owning a guitar from Zager guitars |
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03/16/2012 I received the Zager 900CE today and it is a beautiful guitar, I’m not a professional guitar player but I enjoy picking out songs by ear. I have a total of 7 guitars that include a Gibson J185, a Martin DM acoustic, a 1970 Framus acoustic, a Sigma electric,( Greg Bennett design,) a Gretsch acoustic electric, and a Takamine acoustic electric. When I took the Zager 900CE out of that very nice hard case I gave it a quick tune up and was pleasantly surprised at how nicely and smoothly this guitar plays. The tone is wonderful and I love it. Looking at this guitar is like looking at a piece of art. It has been a pleasure doing business with you.Thank you and keep up the great work. |
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03/16/2012 Sorry to reply again, but I haven't even received a guitar yet and I am truly amazed at the amount of effort you place on customer satisfaction!!! I have emailed and called 3 or 4 different times today and the emails were replied too within seconds and the phone was answered immediately!! I am 41 years old and I feel like a child on Christmas Eve waiting on Santa. This is the way a business is supposed to ran. Corporate America could learn a great deal from your families business ethics and the amount of respect and dedication you give to your customers!! |
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03/16/2012 Hi Jill, Denny and Denny, The guitar arrived today and I’ve been playing it since I got home from work. It is truly a thing of beauty and it sounds wonderful. The craftsmanship is superb and it is so comfortable to play. I cannot thank you enough for your generosity and the great service. You can count on me for many referrals. All the best to all of you. |
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03/12/2012 I have owned and played a Zager Zad - 50 for about a year now. I absolutely love it. I have a Martin guitar that doesn't compare. |
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03/10/2012 First of all, I want to thank you for all the extra time and attention you gave me during this purchase cycle. So nice to deal directly with the owners. In today's global market place "it's priceless" Wow! What a lovely well made guitar this is. Easy play set up is for real and anyone will find this guitar a pleasure to play. The African Mahogany sides and back have nice deep rich grain. Sitka Spruce top was well matched. High gloss finish gives this guitar an expensive look and feel I just love. Over all attention to detail is high quality. I have shown my guitar to numerous friends.... Everyone was impressed with it's expensive look and full balanced sound. Electronic preamp Fishman 60 Clearwave works really great! Only used the tuner twice as the guitar has stayed in tune. My older brother Jim, who has played drums professionally as long as your father has played (55yrs) .... He had this to say; Wow the strings are nice and close to the threts... how much did this cost you.... What do think I paid for it i said.... You can't find something this nice under a $1.200.00. The Zager's offers the best online price - performance anywhere... Believe me I have shopped all over the internet.... Nothing comes close to The Zager guitars. I look forward to my online guitar training classes through with your father's. After not playing for 18 years, I have fell in love with playing all over again. Just can't stop picking up my new Zager guitar. (Thank you again) Yes.... I have already waxed my Ax with high quality guitar wax.... Funny thing... still look the same as it arrived. Your customer service is the best I have dealt with, very fast, effective and supportive... You get 5 stars here Dennis. Thank You, and please thank all the employee's who make this guitar package possible. |
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