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08/17/2007 Dear Dennis and Dennis Jr., I apologize for not being able to write you sooner regarding the safe arrival of my long awaited ZAD 80 OM and case. All I can say is WOW. It is truly a beautiful instrument and I feel very honored and blessed to have this instrument which I will treasure for the rest of my life.
As I had mentioned to you in an earlier email I was just diagnosed with cancer and have been swamped with doctors, tests, hospitals etc. You well know what I mean and I have very much wanted to spend some quality time with my new Zager but have been unable to do to much thus far.
Thank you again for making my dream come true. Thanks for your patience and understanding and most of all for making the worlds best guitar. I am getting bunch of my friends hooked on my new Zager and will certainly refer them to you as once they SEE and Play my ZAD 80 OM they will be "hooked". God bless you both and I love your new Website. IT is Awesome and now you need to do some videos of you playing Denny as it will sell. |
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08/16/2007 Dennis – I wanted to wait till after a gigg to give you my testimonial. Well – in a word – Fantastic! This is my second guitar from you folks and this one is a step up over the last one. Up till purchasing my first guitar from you (a Washburn that you modified with your string science) I was strictly a 12 string guy. My fingers just couldn’t take the abuse I was getting from a 6 string. But the Wasburn took care of that problem. I have had the Washburn for 4 years or so – and I was still looking for something a bit better. I have some arthritis in my hands and get pretty sore by the end of the night. I checked out the Taylor T5 and the Crafter clone of the T5 and I gotta tell you that I was not impressed with the sound. The action is that of an electric but the sound was really an electric modified slightly with some electronics. So after I got over my disappointment of not finding that “good sound with a great action” I was surfing the web and just for a hoot I decided to check out your website again and see if anything had transpired since I bought my Washburn. Well I read some of the testimonials on your new Zager line and was very intrigued. It didn’t take my long to decide to try one out. After all – how can you go wrong with your guarantee? It was a no brainer. So I was very excited when the guitar arrived last week. I pulled it out of the box and – fine tuned it and began playing it. To say least I was impressed. The action is a beautiful thing. Well – as I said I was impressed but the real test would come Saturday nite. My next gigg. So I packed up my stuff and went to the gigg on Saturday. Usually half way through a 4 hour gigg my fingers are getting pretty sore – well on Saturday I didn’t get really any fatigue in my fingers and hand till almost the end of the nite. Wow! That was impressive. Also – usually I can’t pick up a guitar for at least 2 days after a gigg – fingers are just too sore. Sunday I was back playing the Zager with little or no lingering soreness in my fingers. So – Dennis – “You are the man!” Thanks for making this fine instrument. I will be signing up for your lessons in the near future.
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08/13/2007 Mr.s' Zager,
I have played USA Ovations since 1977. I love the slim neck and extremely low action. I have tried Martin & Taylor and could afford anything I want, but I've always stuck with Ovation, because of the neck action. I have bought many guitars over the years for students, and have found quite a few good deals on old Ovations, primarily because they aren't one of the "big 3" names in guitars. Tradition doesn't bother me; ease of playability is the key to someone sticking with and improving on guitar. It's a waste of money to get something you have to "fight" with to learn to play. A recent student played my guitar and loved the action, but the strings were a little too close together for his fingers. He wanted me to find him something that played with that same low action, but had a slightly wider string set-up. I went to guitar shops and played on everything that looked decent, and even some very expensive Martins and Taylors, just for my own curiosity, since it had been a while. I just wasn't satisfied with anything I played on, and certainly not in his price range. I did some research and found your website on ebay. I spent some time at zagerguitars.com and the more I read, the more impressed I became. It looked like this was just what the young man was looking for: fit, finish, electronics, low action but wider string placement, and price range. I decided to take the risk for him and ordered the guitar myself. There didn't really seem to be any risk anyway, since the guitars come with 100% money back guarantee and lifetime guarantee. I ordered a ZAD 50CE and it came in 3 days. I took it out of the box and sat down to "see if this is real." It played like a dream and has a wonderful balanced tone: crisp, clear highs, smooth mids and warm, full lows. It definitely has the feel and sound of a much more expensive guitar. It's low and fast, and all around, the guitar is very sharp looking!! I also noticed that the guitar is strung with the same gauge string I have used for 25 years. I've watched quite a few of the videos on the website and must say that I agree with Mr. Zager on virtually everything regarding how a guitar is set up and what makes a guitar more comfortable to play. I've adjusted bridges and nuts many times, hand filing them, and have converted every student's guitar over the years to the lighter gauge strings. Mr. Zager, however, has got this process down to a real science and I'm very impressed. The frets were hand dressed and the intonation all the way up the neck was perfect. Wow!
I won't be looking for old Ovations for students anymore. I know where to steer them right from the start. Great product at an unbelievable price! BTW, the young man can't put the guitar down, and that's exactly what it takes to go from novice to proficient in a hurry! Keep up the good work!!
A new Zager fan! |
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08/11/2007 Good Morning,
I got my new Zager 80 series guitar, and love it. It's very easy to play, and looks good too. It has a great sound, very mellow. Everyone I show it to is impressed. Thank You |
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08/11/2007 Dennis - wanted to let you know that I've received my guitar & it's awesome! I also bought a used 1990 Guild D4 at a local shop that had the best tone in the whole shop. And the Zager sounds every bit as good if not better, and the finger pressure required to play a note or chord is a lot less. I like it a lot! So I returned the Guild & am sticking with the Zager.
Thanks |
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08/11/2007 Hello Dennis,
The ZAD50 arrived this morning and I was appaled to see the box partially crushed with a couple of large bootprints on it. The UPS man obliged me when I asked him to stick around while I inspected the guitar. Amazingly, as far as I can tell it came through unscathed. I brought it in the house and strummed and picked for a few minutes, and I'm very pleased. Great sound, The action is as smooth as butter and the sunburst finish is gorgeous. My son will love this. Maybe he'll leave mine alone now and I can have my ZAD80 all to myself again. Thank you! |
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08/07/2007 Dear Dennis & Denny,
This is my first product testimonial, internet or
otherwise. I’m a 50-year fingerpicker, taught by my
Indiana grandmother who learned (at least in part) by
watching Mother Maybelle at Carter Family
performances. Not long ago, I gifted my beloved
Martin of four decades to a young relative. Seeking a
replacement, I found the Martin Mahogany 15 Series.
They’re quite striking woodworks, and a local seller
had done an intricate setup on one that he’d planned
to take himself. Then another customer mentioned your
website. I was drawn to the clarity of your
articulation about your design and set-up -- it just
made sense, and I felt I could trust the tone of your
instruments. I purchased a ZAD50, and it’s a fine
instrument in all respects. Today I was in the guitar
shop’s neighborhood and tried the Martin again. Even
accounting for the dusky sound of the Mahogany, the
difference in tone and projection between the Zager
and the Martin was surprising. And really for the
first time, I came to appreciate the fluidity
resulting from your neck design & set-up. Said
simply, you do masterful work. I’ve found there are
certain blessings in life to which all the sweet words
in our heads just can’t do justice, and I believe that
excellent musical instruments are among those
indescribable blessings. So I’ll just say that this
guitar is a truely fine creation, worthy of any
player’s consideration. Thank you. |
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08/05/2007 I just wanted to say thank you for this beautiful creation you sent me!!! I've had it for about a year now and absolutely love my guitar. I tell everyone about how well your guitars are and how they should all buy one. Mine is beautiful with a built in EQ, tuner, venetian cut-away, and top of the line specs!!!! I couldn't be happier Dennis. This is the only acoustic I will ever play :) Thank you so much
Sincerely, |
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08/04/2007 Denny, first of all thanks for the great guitar. I took lessons for about 6 months when i was 7 years old and am now 46. i have bought several guitars thinking i would learn how to play but always stopped because of sore fingers and frustration. My son is 25 and can play awsome, but has been playing for 15 years. My daughter used to play until she was about 9. Now she is 16 and last night picked up my new Zager and started playing again and fell in love with it .I did not tell her it was an easy play. She played for an hour and next thing i new she was looking for her old lesson books. Now for me I have played every day since i got it and am learnig fast. A dream i never thought i could have come true. NO SORE FINGERS. I will see if she stays playing with mine and if so i will but another one for her
thanks again |
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08/01/2007 I got my guitar last Friday. It sounds great!
And, it is so easy to play for an acoustic. I'm
really happy you guys are here, because I got
tendinitis over a year ago and did not expect to
be playing an acoustic so soon. Very nice looking,
playing, sounding guitar. (I wish you would publish
your "string science" on how you file the frets so
that I could have someone tweak the frets on
my electrics too!) Thanks a bunch! I would
definitely recommend you to anyone I know who is
starting out playing guitar to make sure that
they have the best shot of succeeding.
Thanks so much for being there! |
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08/01/2007 Hi:
I just wanted you to know that I took my new guitar to my lesson last week and I loved it. And it sure makes practicing easier. Thank you very much. |
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08/01/2007 Hello!
I received the guitar last Friday... Record time! I really wasn't
expecting it for another couple of weeks.
Thanks very much! You definitely stand by your
guarantee.
Thanks again for your wonderful product and most of all your integrity.
Sincerely, |
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07/29/2007 Dear Denny and Dennis, I missed the UPS guy by about twenty minutes today. Fortunately their automated phone system allowed me to request to pick it up myself. So I drove to the dispatch depot some 35 miles away and picked it up this evening at the will call counter. That was the best gas money I've ever spent! When I got home I unpacked it and inspected it (no problems found) I then tried it out and after a little minor tuning I played it un-amplified. It was awesome, so I quickly plugged it into my Amp and whoa!
After 37 years and at least a dozen Guitars, I finally have one that sounds as good as it looks and plays easier than any guitar I have ever played! Thank you very much for the excellent ZAD 80-CE Guitar. |
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07/26/2007 Hey Dennis Jr.
I want to thank you for your understanding and belief in disabled persons. I have been a Director of Special Education for 28 years and have never been closer to a student than I am now. This truly is a gift that I want to be a part of and you have helped. I thank you with my heart and my professionalism. You are truly a wonderful person as well as a professional. I am sure you will make a difference in his life. God Bless. |
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07/24/2007 Hi Denny,
My name is Robert Ramon. My brother Rod recently purchased a ZAD80 from you and we have played guitars together several times since, me with my 16-year old Taylor 810 rosewood. I was immediately struck by the quality of craftsmanship and beautiful tone of his guitar. Your instrument easily holds its own alongside my Taylor, and its playability is remarkable. Even more remarkable is the price .. when he told me how much he paid, I thought for sure he was joking.
I have been wanting to purchase a mahogany with easy action because of my rheumatoid arthritis, and I now have my sights set on your ZAD50 cutaway .. as soon as I'm able, I will happily joint the ranks of your customer base!
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07/23/2007 I love Sigma guitars, I had a great one back in the 70's, but nothing like this one. This is an exceptionally fine guitar. The action and setup are just a promised. I am a pro player, I have owned several guitars costing a couple of thousand more than this one, and none can really compare. I will be buying another one for a back up. Thank you so much for the great guitar and the terrific service. I wish you well. You may give my email address to potential buyers if you wish. Thanks again |
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07/22/2007 Dear Dennis -
It is not without embarrassment that I am finally getting around to letting you know that I received the guitar in excellent condition, even considering the fact that the shipping box was open and had no markings on it at all! After living in the 'Land of Enchantment' all these years, such things have come to be commonplace; but it also seems to have adversely affected my manners. My sincere apologies in sending you this note.
In any case, I appreciate the timeliness of the order processing, the beauty (physical and sound quality) of the guitar, and the extra goodies. To my amazement and delight, the guitar arrived pretty much in tune, and I spent the next hour picking out some of the tunes that had been stored in the far recesses of my aging memory. I hadn't played in years, and only after a few more days of repeating the process did I realize that my fingers will need a bit of reconditioning. Simply awesome!
The guitar, not my playing, has brought 'ooohs' and 'aaahs' from everyone that has seen and heard it. I just wish I had taken the time to learn "In The Year 2525," but I was in high school when it came out, and I didn't pick up the guitar until college....now if I can just get the memory to catch up with the desire.
Sometimes a mere "Thank You" doesn't seem to be enough, but it does sum things up nicely!
Thank You - |
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07/20/2007 Hi Denny & Dennis,
I just received my ZAD80-CE Natural guitar and I am extremely pleased to say the least! What a beautiful guitar it is and the sound is unbelievable! It has a rich mellow tone that I haven't heard on any other guitar that I have tried, even on some higher end models. The action is fantastic! My fingers will so much happier now. I also ordered the Zager Pro Hardshell case and I am very pleased with it too. I have been playing guitar off and on for a few years, mostly chord strumming and flat picking. I am originally a drummer from many years ago and found that playing drums alone is just not as satisfying as making music on a guitar. I plan on taking your online lessons and will be signing up probably today. I would love to learn how to play finger-style like you do and that is my goal. I am 53 years old and haven't taken any lessons before as I didn't want to play scales and such. I think your lessons are what I have been looking for.
Once again, I thank you for your wonderful product and service and I look forward to many happy years playing my Zager guitar!
Your Happy customer, |
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07/20/2007 Mr. Zager Sr. & Jr.
I just received my ZAD-80 today. Wow !!! What a beautiful Guitar..
Thou I don’t know how to play yet. My wife does. I told here before I open the case that this is MY Guitar, you have your own (a Martin). Well she said just show me the guitar. Well I opened the case and her eyes were popping out of her head. She played it with comments like the sound, the smoothness, the looks, she went on and on. But she played it for an hour and wouldn’t give it back to me. I said honey you have a Martin, she told me to take the Martin she wanted this (your ZAD80).. Well after a few words I got my Zager back. She asked me to get her one. I said Ok next month.. Well I will be ordering another one by Christmas.
I have tried on and off for years how to play. Fingers were hitting other strings, I gave up easy. When I took this out of the box I went right to the “G” chord and played it with out hitting other strings. You have given me hope.. Thanks
I will be signing up online for your lessons..
Also I have been a big fan. Seen you in person a few times in New York City back in the 60’s….
Thanks again for the hope to learn how to play. |
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07/17/2007 First, I got to say, Mainly you Jr. This is the best Customer service I have ever been givin. The past few days with phone calls and e-mails and every time a fast responce and great Customer service and help.. I wish you and your Dad the best of everything life has to offer.
Me, I am so happy I found you guys. I am 52 year old man, trying to learn to play the Guitar on and off for 40 years. Really. I have bought many Guitars and gave them away. I have big hands and my fingers seam to hit the other strings when I try to lean Chords. I can play , twinkle, twinkle and Amazing Grace by notes . Thats it. Or just Haven been showed the correct way.. I been on you site daily. Reading and listening to Dennis.. Once my Guitar comes , I will sign up for the online lessons or join for 6 months.. This is my last chance I am giving myself. I have fath in your Dad, that he will teach me.
Peace
PS. Here is a good one for you. I re-married 6 years ago. My new wife and I have a 3 yr old Girl and a 2 yr son.. My wife and her whole family play intruments. They play Blue grass music since the 40's. So I will be judged by them. They don't know about me buying a guitar from you or even wanting to learn to play. They all have Martins and Gibson stuff.. I want to learn from your Dad and walk into one of there Friday nite jams and shock them..
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07/14/2007 Dennis,
I bought a model 80 from you a couple of weeks ago, and as you might
expect I love it. I couldn't believe the beautiful rosewood on the back
and sides. It plays better than my buddy's Martin, and my son's Taylor,
and that was their opinion and not mine. I am referring every picker
that I know to you guys!
Best Regards |
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07/12/2007 Dennis,
Thanks so much for the wonderful customer service. I received the new ZAG 80 OM today and it is beautiful, sounds great and plays great. My teacher was correct when he recommended the OM size. It is much more comfortable for me to play than the full dreadnaught size. The DR-41 is a great sounding beautiful guitar and I really was disappointed to give it up, but the beautiful ZAG 80 is a great replacement. I practiced two hours tonight and enjoyed every minute of playing this guitar. Thanks again, the products and the customer service are outstanding.
P.S. I saw the review from Celine Dion's guitarist and I am certainly not surprised. I will be in Las Vegas in late February and I plan to purchase tickets next week for her show. I will watch for the Zager!! Thomas Hodge |
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07/12/2007 Dennis,
I received my ZAD 50 today and am more than pleased with it. It arrived in England still in tune and ready to play Despite the fact that the shipping to the UK was far more than the cost of the guitar I feel it was worth it. I am very happy with the guitar sent.
Regards, |
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07/12/2007 I was attending an Army reunion in Phoenix with several others (about 150). I played several duets with my playing partner. He has a 45 year old Martin 21. Most of the audience complimented me on the sound of the ZAD. Two "old army" buddies played the ZAD50 and couldn't believe the ease of playing. One wanted to buy it from me on-site.
Thanks to Denny for making the EZ play system. Thanks to old friends for all the continued flattery. I think I'll upgrade to a ZAD 80 in a couple of months. |
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07/08/2007 Hi Denny,
I have your ZAD50-CE, and am one of your online students. It's been only 2 weeks and I'm already playing love me tender and heart of gold... and the best part is that I can feel my self accelerating faster and faster, as if each song seems to be built on top of the previous one, so the next song is taking lesser time than the previous one! it's just amazing and unexplainable experience... I'll write more about my experience and how happy I am to register to your site... wish I would have been in Nebraska and could meet you in person... |
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07/06/2007 Hi Denny,
Thanks for a wonderful guitar.(ZAD-50CE) It sounds great! Two day ship beats expectations as well. It arrived yesterday.Please know Denny, I like the guitar! |
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07/05/2007 Hey buddy, I am loving the guitar. Also am spreading the word very much as I stated I would. Your link is on myspace now and am updating my webstie soon to inclued it there. Also I will have my new concert shirts coming pretty soon with ZAGER on them too!! Of course another cd getting ready to be pressed and you will be in the cover there !! Your a great help to what we do and I know we will both benefit. The instrument is awesome!! Mike |
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07/02/2007 I arrived home Friday to find my guitar, plus case and stand waiting
for me as promised. Thank you so much for going the extra mile for me.One of the main
reasons i ordered from you in the first place was because of the
emphasis on strong customer service.
The workmanship is
excellent. I am one happy customer so thank you once again. |
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07/02/2007 I'm a past Zager customer I have owned ZAD20 that goes back a few years a Martin Sigma Zager,ZAD50 and 80.I still have the ZAD50 and 80 they were among the first models of the 50/80 line introduced.There still in play every day I also own a couple more expensive acoustics made here in Pennsylvania.The one thing I wanted to write about was the ZAGER set up many people who buy acoustics are new players or you have played a little and want to get serious about and you need a better acoustic.The Zager set up includes one very important function and that is string height at the nut.Many dealers say they include set up with there guitars and some do in fact preform a partial setup.Lets say they set your string height at the 12th fret at 3/32 which is done at the saddle a medium action set up which is good for most flat pickers and fingerstyle players.I have found through my own experience they neglect string height at the nut.Why? well most good acoustics will have a playable string height at the nut but not one good enough to make your playing easier and better especially as you move from fretting more chords at the top 3 frets to the middle of the fretboard.Some chords such as F and D7 and DM still are a little tougher than they should be for smooth chord transition.Why string height at the nut.If you notice the pictures of Denny doing a Zager easy play set up one thing he is doing is adjusting the string height at the nut.To me adjusting the string height at the saddle and neglecting the nut cancels out a good setup.Both my ZAD50 and 80 were adjusted very well both places my other more expensive acoustics were done at the saddle but were left with factory settings at the nut.I did both those myself which I don't recommend you do unless you know your way around the acoustic.It's much more difficult to set the nut action so most places don't do it for time reasons you have to remove the nut and replace it that takes time. There trying to ship as many guitars as possible.Denny has 1,2 or3 of each model available because he is putting the time needed to set up your acoustic the way it should be.You'll learn faster it will sound better you'll want to play more.Really makes sense to me.So next time you read some one saying anyplace you buy a acoustic will offer a set up...don't believe it I have seen it and played these set ups form decent guitar shops there not done the way it should be done..The way Denny Zager does it...Thanks and keep on picking... |
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07/02/2007 Mr. Zager, Just a note of thanks and to let you know my daughter loves the guitar. She's been playing on an old Washburn and its been rough on her fingers. She said this one is like playing something without strings. Thanks again, |
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