05/15/2009 Denny and Denis Jr.,
Well it's been 8 months since I purchased my ZAD50 and the neck hasn't warped, fallen off or the body separated and cracked as some skeptics on other web sites would have you believe. My guitar still plays sweet, in fact ,gets better the more I paly it. It's the 1st guitar I pick up out of the 7 that I currently own. Great product guys and excellent customer service from Dennis Jr. You just can't get customer service like this from one of the retail stores. Look forward to my second purchase this Christmas.
The guitar arrived safe and sound.
Now for the best part! I'm at work, & it didn't take long to draw a crowd!
Although I don't think it's appropriate for me to "cut loose" here in the
work place, I can tell you that after a few short chords & a little ditty or
two, Zager guitar has another goodwill ambassadore in me! I can't wait to
get it home this evening and REALLY get to play it!
Many thanks for such a great product and such great customer service!
05/09/2009 Hey Denny,
My name is Ryan Johnston and I purchased your lessons online about a year ago and I truely love them. My fingerpicking skills have become very fast and clean thanks to you. Thanks Again,
05/08/2009 I love the guitar! The finish of the product far exceeded what was pictured on your site. I did go down to the guitar store today to compare. I played guitars in the $3000-$4000 range and you are exactly right. What's the difference? Tone, feel, look etc..are all on par. I have been playing guitar for 25 years and am very satisfied with the ZAD 80ce. The recorded sound is so punchy and clear. I was initially skeptical about the testimonials but I am a true believer now. And I especially wanted to thank you for YOUR time the last couple of days. I know you must be busy but you have found time to answer ALL of my questions in a prompt manner. I am a very satisfied customer not only with the product but also with your excellent customer service...It is very much appreciated Dennis!
05/05/2009 Hi Dennis: Just wanted to let you know that I received my ZAD-50 CE last night when I got home from work. IT IS BEAUTIFUL! It plays great and the sound is fantastic! You worked so well with me after I made a mistake and ordered the wronge guitar, YOU MADE IT RIGHT, and at your expense. Who could ask for any more. You have a customer for life! I 'm just a beginner at the guitar and plan to start you lesson system this fall. I look forward to working with you and playing a song by Christmas. Thanks for all your help with my new gutiar, You guys are the BEST!
05/05/2009 Dennis Jr.,
I received the 50CE OM yesterday, and it is definitely the ONE! Just what I wanted. By the way, I was showing your response to one of my emails to a co-workers last week, and he was so impressed with your customer service and guarantee, he ordered a ZAD50CE. He is eagerly anticipating receiving it tomorrow.
You have won a customer for life... I'm spreading the word!
I'd just like to let you know that I got the guitar and it's just AWESOME!! I was so impressed with the delivery and the packaging and everything that although I didn't but it for myself, I have found myself thoroughly interested in learning to play the guitar. It's only a good thing that I am not delivering this guitar until the end of the year. This gives me some time to consider lessons and then maybe come Christmas time, I will reward myself with my own guitar!!
I hope you won't mind my asking questions about the lessons and the guitars as I go through the process. I find that I've developed great confidence in your expertise and value that a lot. Thanks again for your assistance in helping me out with this guitar purchase.
05/02/2009 My new ZAD 50 arrived this afternoon, a day earlier than expected. Since my daughter and her husband (who plays a Fender) were due to visit, I decided to delay the "unveiling" until they arrived. Their reaction...and mine...was a minute of silent wonder. The case (wonderful quality and super good looks) was a tip-off that it contained something special, and we weren't disappointed! My son-in-law and I had a little stand-off to see who'd be the first to tune it up and play. Being a good host, I let him win---for now. Everything we saw, felt and heard was as good, or better, than I'd expected. Hours of shopping different brands didn't show me anything to compare with the ZAD 50, even at twice the price. The careful and talented workmanship that went into making this beauty is apparent in every detail. And the ease with which it plays is phenomenal!
I'm 63 and have a bit of arthritis in my fingers, so I had wondered if relearning guitar after many years was going to be a painful and frustrating experience. I'm happy to say that isn't a concern any longer, because the action and neck are so user-friendly. My son-in-law could only keep saying: "I can't believe this!" He wants to take one along when he's deployed to Iraq, but I convinced him to leave the Zager at home and take his "crummy old Fender" (his words) instead. Incidentally, I emailed your web address to my son shortly after I completed my order. Apparently he spent some time on the site because, the next day, he wrote and told me he'd ordered a sunburst ZAD 50! He's just beginning his guitar adventures, and I can't think of a better way for him to start because, like I might have done years ago, he'll avoid endless hours of painful fingers and inferior sound trying to play a lesser instrument. If it sounds like I'm pleased and excited, I am! Thanks for delivering on every promise...and more!
04/29/2009 Dear Mr. Zager,
I got to know you and your guitar learning system as soon as I watched your video of "You're beautiful" on YouTube. I admit that I doubted your system for sometime as I always did to new things. I was convinced gradually by looking at your videos and customs' testimonials. On July 18th, I finally made up my mind to try your program and see how it will go.
I am a quitter in guitar learning. My interests in playing guitar emerged in 1997, when I was still in China. That year, I bought a acoustic guitar and start to self-learn and take some lessons. Unfortunately, I didn't make much progress and quit after 2 years. During last ten years, I did many loops of picking up the guitar and then quitting after all. I could only play some chords and some simple parts of simple songs. I never played a song completely. In that sense, I was a looser.
After I enrolled in your program, and practiced for several days the song "Love me tender", I could finish the song fairly smooth. I have never been so pleased about the way I play. I record a video and sent it to my girlfriend. She was really amazed.
Mr. Zager, I have to say your system is the best I have ever seen. And I feel so fortunate that I came across you. I want to express my most sincere appreciation to you for providing such an excellent guitar learning system for us with such a low price. I will keep on going and going. I am also looking forward to the release of the tab and instruction video of "You're beautiful" someday.
04/27/2009 Hi Denny,
My new Zager guitar is awesome. In my honest opinion there is no better guitar value for the money. The set up is phenomenal and the sound is spectacular. I showed my new Zager to some friends who are pretty serious about the instruments they choose and all were duly impressed. I'm a convert now as well as one of many satisfied customers. No wonder you can offer such a great guarantee. I love showing my guitar to folks who've never heard of the name Zager (except, of course in reference to 2525) and then directing them to your web site. Keep up the exceptional work.
04/26/2009 Hello Denny!
Just wanted to let you know that your guitar has continued to be such a blessing to me. Just today I used it to play at a local concert in the park and it went really well.
I was wondering if I could purchase a pack of maybe 10 or so of the picks you sent with the guitar. I have tried other styles, but those have worked the best for this guitar.
Thanks and blessings to you,
04/25/2009 Thanks for your quick response.
I had new strings on and tuned properly. I only use light gauge.
I watched the video on adjusting the neck just to make sure I knew how, and that fixed the problem. I store my guitar in a zager hard case with a humidity and temp gauge inside.
Again, thanks for your quick response and help, that is why two of my close friends have also purchased a Zager. :)
04/23/2009 I ran across Zager Guitars online, and I was very impressed even by the tone from the website, as well as the beauty, and information, a lot of companies do not tell you the details Zager does. Zager guitar company isvery prompt more than any other guitar company I have ever dealt with, it's the least I could say their customer service and support is 150%.
I am a professional musician and we will stand behind Zager and their guitars and reccomend them to all musicians professional or beginners
04/23/2009 Mr. Zager
Well, was i ever blown away, This guitar definitely lived up to the hype! Rarely, and i mean RARELY am i impressed with guarantees and usually you get what you pay for, but for such an incredible price, i got a truly incredible instrument. Wonderful action, NO BUZZING on bar chords further down the neck, the thing was even almost in perfect tune when it got here. I have found my guitar supplier and will be doing alot more business in the future with you all, thank you for your dedication to making high quality equipment at an incredible price! If you want to see someones passion in their work, buy one of these guitars! Thanks Again,
04/20/2009 Hello Dennis:
With the easy-play system a beginning student is able to play the steel strings with ease.
I studied music at college and play the piano and other keyboards.
The music store’s are full of guitars, most of them just junk. If you are serious about learning the guitar
and can afford too, buy a zager guitar, or at least try one.
My old amplifier came to life when I connected my Zager guitar, played good and loud like an electric one.
The only problem is, how do I keep my finger prints off this pretty guitar ?
04/17/2009 To be honest with you, I have been playing acoustic guitar for many years,
and never thought that I would be able to afford a guitar that sounds and
plays as good as the Zager. Yet by luck of my tax return, and the remarkably
fair price of your 50CE, I got my wish.
Every single person that has seen and played my new guitar has told me
that Zager will be their next new guitar purchase.
04/15/2009 I received my ZAD- 50 CE in black on Friday, It is a great looking guitar, the tuner is so fast and easy to use. The guitar plays and sounds just like on the the video it is also so light weight compared to my Fender and my Guild. I am very happy with it. I have a Fender DG-31 w/ Mohogany b/s and spruce top that I used to play all the time and comparing the sounds the fender has a little deeper tone but maybe thats because it's 7 years old. The ZAD -50 is very bright sounding and crisp and it plays easier than the fender.
Right Before I found your web site I purchased a Guild CO-1C that is mahogany B/S with ceder top that has a deeper tone also but doesn't play as easy as the ZAGER. I may try to sell the Guild and purchase a ZAD-80 CE. If I had only known about you sooner.
I have a couple of questions , the ZAD- 50 ce is mahogany b/s with spruce top and the sides look like mahogany but the back doesn't, it looks like different wood compared to my fender and my Guild. Is there different looking kinds of mahogany?
Also I wondered if you ever make one with a rosewood back and a spruce top in a cut away dreadnought, and also do you ever make a KOA wood guitar?
Thank you for a quality sounding instrument at a very resonable price, I know I will be doing business with you in the future and so will my friends when they hear this guitar.
Have a blessed day!
04/15/2009 I recently took delivery of an 80-CE. I have been playing for over 40
years and have had just about everything, electric and acoustic, in my
hands over the years: Gibson Heritage, Custom Deluxe '69 SAG, ES-137,
American HESS Start and more is what I have on hand now, all custom set
up. So as an educated skeptic, here's what I say about my ZED 80-CE:
great bang for the buck. The sound for that price is banging'. Nice
tone for a cutaway and great volume. The finish is first cabin out of
the case, and the bindings are nicely executed (we love abalone here in
California) with a subtle touch that looks quality. I am extremely
pleased with the electronics; a fine sound that stacks up pretty well
with anything I've had my hands on. The tuner, after some experience,
works great. It gets me really close. (this from a guy that can almost
get physically ill when a musical instrument is out of tune...one step
down from perfect pitch)
I bought this because my sons have been 'borrowing' my other guitars.
I'm happy, however, they are not. They want one now...
A great web buying experience. I also enjoyed (though not always agreed
with) Denny's tips.
Even my friends who insist on campfire entertainment noticed. Of course,
after a couple of tequilas, I'm not sure their judgment can be relied
So I am satisfied that my money was well spent and will recommended
Zager guitars, especially to beginners.
I recently purchased a ZAD 50-CE from you. I found you to be
extremely professional, very courteous, and your product is all that you
represented it to be. It's refreshing to see someone so committed to
their reputation - clearly you've worked hard to establish it, and
continue to work hard to protect it. I applaud your committment to
excellence. I've enjoyed playing the new guitar, and can practice quite a
bit longer because of the easy action. Thank you again for what you do!
I purchased this guitar because of the outstanding reviews I read on
places like Harmony Central. As far as I am concerned, the ZAD 80CE
that I bought exceeded my expectations and was as good as any review I
read prior to purchasing.
I have played the Zager along side of a newer Martin D-45V and most
people could not really tell them apart as far as sound quality. They
sound different, but both have great sound! That Martin is a $7000
guitar, and most of the people that have compared the sounds have pretty
good ears!! If that is not a testimonial, then I don't know what is. I
want to play these two guitars side-by-side in about 10 years when they
have both been aged properly!
Thanks for a GREAT guitar! Tell Denny that I have loved the song since
it first became a hit and it is a prominent sound in all my electronics,
from my iPod to my old Wurlitzer Juke Box playing a 45! I don't let too
many people actually play the 45 since I am not sure I can replace it
when it wears out!!
04/09/2009 Hello Denny,
I purchased your Black zad 50 and can't put it down. It was my best investment. I absolutely love it. It's an honor to talk to you. In 1969 I loved your hit 2525 and to this day can remember the lyrics and melody. All the best,
04/08/2009 Greetings from Indiana;
I just visited Michigan and heard all our instruments. I wanted to tell you how happy Richard, Mark and I all are with our guitars! They exceed all our needs and expectations in every way. We all thank you for being there and making this all possible. I wouldn't trade guitars with anyone I know!! My sound is so very good.
Thanks for your consideration and your continued success in your business.
04/05/2009 Thanks Dennis,
I just want you to know...if you ever need a good reference for your product. My Girlfriend and I are
sooooooo impressed with your guitars. Can't wait to get the new one. Everytime I take my Zager out,
and strum it...heads turn! Then I hear.....Man...does that guitar have beautiful sound!
Thanks for producing a great product at a fair price.
04/05/2009 What can I say? It was exactly as described. Beautiful and flawless. The sound humbled me as I have personally never had a guitar of this quality: crisp,clean,clear and not a thundering bass but a clean deep tone.
My son in law is a more advanced guitarist than me and said that it was so easy to play and beautiful sound. He has played 3k to 8k guitars that belongs to his grand father; and this one was as good in sound but played much better than the more expensive ones. Thanks again for such a quality guitar that is attainable for more folks.
04/05/2009 Greetings Denny;
Happy Independence Day to you and yours.
This to let you know I received the guitar. A veeery nice piece of work! The ease of fingering on the fret board & the clarity of the tones was, to say the least, surprising. Thank You kindly. I've already had opportunity to (and did) advertise & show the guitar to 3 of my colleagues & a stranger I met in a local music store.
I may try some on-line lessons, as I am more self-taught from watching friends over the years. I'm sure I've developed more bad habits than a hobo in my playing :) I greatly enjoy the Zager guitar because it is a little smaller than my 1979 D-28 Martin (which causes the circulation in my right arm to be hindered), and the Zager has such nice sound!
Again, please count me grateful for the wonderful 'work of art' and all your musical work, in general.
04/02/2009 Hi Denny
I received my Zag 80 OM yesterday and all I can say is............WOW! I have been playing gitar for the past 50 years and own or have owned Martin's, Guild, Gurian, Washburn and Gibson. My present guitar, a Gibson J200 Special Edition is worth more than $3000. It cannot compare to the sound and ease of playing that I have experienced with the Zag 80. I suffer from tendinitis and at times trigger finger which makes any fingering (especially bar chords) difficult. When I attempted this on my new Zager guitar, I was amazed at the ease of playing as well as the incredible quality of the sound. Crisp and clean without the hint of a buzz. I am saving the box it came in so that I can put one of my others up for sale on ebay. After playing this for one day, it is fairly clear that I will not want to waste time fooling around with guitars that can't compare. I have also signed up for your online course. The help section for new owners is more than fantastic. I am learning things I never realized in all these years of owning and playing guitars. Thank you! Thank you!
03/30/2009 Hi Denny
A reply this time from my work address as I have a quiet moment.
I have been waiting for opinions to collect my thoughts and impressions
before writing a testimonial on your guitar and equally importantly
Firstly The entire experience has been very pleasant, fast and and
efficient. Whatever problems there were (some finishing issues you will
recall), were very quickly and fairly dealt with. Customer service and
satisfaction is clearly very high on your agenda, and it is a refreshing
change to get such quick and helpful email responses. Response time was
phenominal - usually within an hour. So thank you once again for all
your efforts on my behalf.
Secondly I would recommend to anyone considering purchasing a Zager
guitar - do it! The Zager warranty and commitment is rock solid so you
can buy with confidence. Even if things don't turn out completely as
you'd expect, there will be an acceptable solution as Zager go the extra
mile to leave their customers competely satisfied.
In terms of the sound and looks of the guitar:d Hered I only have the Zager and a rather battered budget Epiphone
(which it surpasses so easily). I will say that I am very happy
with my ZAD80, and the more I play it, the more I like it. It is a
beautiful looking guitar, has wonderful playability and tone to match.
Thanks once again for making the purchase such a pleasurable experience
- I will buy again from you!
My latest Zager arrived yesterday, and once again my son and I were blown away by the quality of the instrument. This was a 3/4 size guitar--it is for my son's dormitory room and he thought the smaller guitar would work better--but the sound is full sized. This is our 3rd Zager and each one has been perfect. The workmanship on this latest guitar is really beautiful, the action is fantastic, of course, and the sound is very full and resonant. My son was amazed at how full the sound was; he played the guitar for three hours after it arrived. He is ecstatic to finally have his own Zager and he feels the smaller size is great for his needs.
Also, thanks for the extras you included. You run one of the absolutely finest organizations I have ever encountered, from customer service to the quality of your product, you people do it right, every time!
03/27/2009 Dear Mr. Zager,
I bought the Zager ZAD-50CE a month ago.
I loved the Zager’s on-line profile. I had to try it; and upon trying it,
I knew I had to keep it. It’s very attractive and sounds great. I’ve been
playing lots and learning lots (particularly about playing with a lighter
touch). But tonight I changed the strings, putting on the new ones that
you sent with my on-line purchase. I need to say that the WOW factor of
the sound is so apparent now. The tone is so smooth, so deep, so rich, so
bright, so balanced. I love my new guitar. I just keep playing and playing
03/26/2009 Hey Denny,
I got my 50ce 10 days ago and decided to not touch my favorite guitar (one of 18) or any other until I had played the 50ce exclusively for that period of time. The plan was to pick up and play the favorite after 10 days so as to experience the difference, if any.
Actually, I felt like burning all 18 of my other collectors items. Wow, what a great machine this 50ce is - soooooo smooth, practically plays itself. I am one happy customer. Feel free to print this response anywhere you like. Expect referrals and thanks again for the excellent service.
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