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08/12/2009 Dear Mr. Zager,
I received my Zager guitar today in good condition. I
really like the sound quality of your guitar and it is
much easier to play than my previous one. Your online
help video is very helpful. Thanks. |
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08/09/2009 I've owned my ZAD50CE OM for 3 months now, and I want to tell you the more I play it, the more I love it. The action is amazingly easy, and the sound of each individual string when I'm finger picking is so clean and pure. I've played for 30 plus years, and have never really been a lead player, mostly a James Taylor-ish plucker and rhythm guy, but the ease of playing melodic lines and short riffs makes this instrument so much fun to play, I'm getting inspired to do more of it. My rheumatoid arthritis was one of the main reasons for buying a Zager, as I'd heard so many testimonials about the lower action. My Taylor 810 is a wonderful instrument that I've owned and enjoyed for 17 years, but I do find that after an hour or so of playing, my left hand tires. I often sit and play my ZAD for 2-3 hours with hardly any hand fatigue at all. Besides being such a pleasurable experience, I believe playing my ZAD for long stretches is actually helping to keep my hand(s) strong and flexible. Many thanks again for a wonderful and inspiring instrument. |
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08/08/2009 Mr. Denny Zager and Zager Jr. :
I received my guitar today. I had the pleasure of playing the EZ-Play Zager ZAD-50CE Acoustic/Electric Black as soon as I opened the box. I just want to say everything that was stated about the Zager company is absolutely true to the fullest and more. From your customer service to your product, it has been a pleasure to play a Pure Zager guitar. Moreover, I would like to thank you from the my family to your family. You're family business is extremely rare. I have never in my life experienced such satisfying customer service. Not once was I told no that you can't help me. Wow!!!!!!!!!!!!! I definitely look forward to doing business with you in the near future and I will definitely share my experience with your company. Thank you so much.
Note: To all customers who are unsure about all the comments posted about Zager and Zager guitars, please "Don't waste money and time". Zager has the BEST customer service by far and the best guitars for an affordable price that are comparable or better than 3 thousand dollar guitars that you can find at the store.
Sincerely, |
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08/06/2009 Had my Zager about a month now and I'm just getting around to tell you how
much I like it. My Zager is everything I expected and more. It looks great,
sounds great, the case is great, this is truly a guitar you can buy mail
order and not be disapointed. I know a fellow who's looking for an acoustic who wants
to play mine. So thanks for everything. |
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08/06/2009 Thanks again Dennis!!
Your level of support is fantastic.
I really love the guitar and am sure it will age beautifully.
Kind regards |
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08/03/2009 Denny, I received my guitar right on schedule. It arrived in perfect condition and as would be expected I just had to play it. I was surprised how much my finger tips hurt when I put it down. Surprised because it was two hours later and I could not play my old guitar much more than thirty minutes before my hand was aching so much I had to stop. I'm 53, and have only been playing for 3 years and was ready to throw in the towel before I came across your web site. I wasn't sure I wanted to invest nearly seven hundred dollars into what may be a losing effort, but took a chance and had to thank you.
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07/31/2009 I cant believe it but I guess I didnt need the tracking number, the guitar is already here! I cant believe it! Its everything I read about it, beautiful craftmanship, extremely easy to play and sounds better than my high-end guitars (I have about 34 guitars). Someday these guitars will be worth a fortune. You have been more than kind and I cant wait for my friends to see this instrument. If you come out with another lefty model,please,please let me know! I cant thank you enough.. |
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07/29/2009 I bought a Zager ZAD-50CE a couple of years ago because I was intrigued by the testimonials. Loved it and found it was the only one I played. My son moved out and took it with him. His reasoning being that it was his favorite also and that I owned several big name, high end guitars. Long story short, I sold all my other guitars and purchased the Zager ZAD-80CE OM. Received it yesterday and am again in guitar heaven. Trust me, there is no comparison. The Zager is so much easier to play it's ridiculous and the tone and craftmanship match or exceed all the others at a fraction of the price. If you're a beginner don't waste your time and money buying anything else. If you're a seasoned pro I would recommend you try a Zager. You will be pleasantly surprised. Easily the best guitar value on the market. Personally, I think it is the best GUITAR on the market, hands down. Buy one or more. You won't be disappointed. |
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07/29/2009 Hi Denny
I just wanted to let you know that my ZAD50 arrived yesterday and I absolutely LOVE IT! It looks great, plays wonderfully and the sound is fantastic! My buddy came over today and after playing it, he said that it played as easy as his electric guitar. I've been thinking about purchasing one for the last few months and I am so glad that I made the decision to go ahead and buy one. I also signed up for the online lessons. Anyway I just wanted to let you know that my guitar had arrived and I really appreciate all of the support and help that you guys offer. Thanks alot and have a good weekend. |
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07/29/2009 Dear Denny,
Thanks for your craftmanship and superior customer relations.
It has been a pleasure to do business with you.
Dennis Jr.. does a terrific job with e-mails and the girl who took my order was very pleasant.
Thanks for the extras (strings, battery, tee-shirt-alas summer is passed, and the hardware for the strap if I choose to have it done.)
I purchased the one that was discounted with the invisible scratch near the lettering near the tuning pegs. What a deal.
The savings were good for my limited budget. I pastor a small church in Buffalo NY
It arrived yesterday on schedule.
The guitar is absoutely beautiful. My wife said the same thing as did my son when she saw it.
I was truly surprised at the sound as I played it in different parts of the house with different acoustics. Looking forward to testing the electronics.
I would not consider myself more than a fair guitarist but I sounded better than ever. I am probably a better composer than a musician.
I do have some minor arthriitis and the lack of stress on my left hand bears testimony to the E-Z Play name.
Especially since I do like finger picking, the wider spacing has made a great improvement for me.
I have been studying classical guitar for about a year. I have always wanted to learn the discipline and the style.
I have played guitar since I was 18, I am 57.
I have had three guitars in those years. One a late 60's Gibson Sunburst, which was lost in a fire, then an Imitation Ovation which I sold and then purchased a 1982 model Guild d-25 which I still have but has had some bridge reworking and is pretty banged up, but sounds good.
My Zager is replacing it and is the best ever. (My classical is a Bellucci hand made in Paraguay)
I'm sure I'll do some on line lessons to share in some of your expertise and to grow more in musicianship concerinng this instrument..
God has given you a wonderful gift and talent.
I'll also leave a voice mail.
Thanks again.
A more than satisfied customer. |
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07/25/2009 I just purchased my second guitar today, but I just wanted to give a special thank you to Dennis Jr. I called yesterday and was looking for some guidance with my purchase and Dennis called me back within 15 minutes. We had a lengthy conversation , and it was very helpful. I appreciate it, its also one of the reasons why I am purchasing a second guitar from you. Thanks |
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07/23/2009 Denny,
Thanks for everything! I'm really enjoying the ZAD80-CE. It's a beauty, great sounding,and fun to play. I'm glad I read about your guitars before buying an acoustic electric. I'm 55 years old and had it not been for the internet , I would not have known about your guitars. I'll put in a good word for your company and outstanding customer support every chance I get. Of course the guitar will speak for itself.
Sincerely, |
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07/22/2009 It is a Keeper. I am totally satisfied. Not only with the guitar, but with the friendly service, guarantee, and the understaning I received from you people. Regards.........Happy Customer, |
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07/19/2009 Received guitar today and had good expectations about product; Not too high, as some things I have bought on line were not as expected. Opened the package and checked to see if it was in tune. Started off strumming a few chords and a couple of runs and was extremely pleased. I picked up a pick and was blown away... Tone projection and ease of play. I own some "high end guitars" ...gibson, fender, ect but I know what will be number 1 now. Thank you for surpassing my expectations with a beauty of a guitar. |
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07/19/2009 First of all I would like to tell you how much I love the quality and playability of the sunburst guitar I purchased from you. When I complete Estaban's 5 DVD lessons I 'am really looking forward to your on line lessons because those are the older songs that I absolutley would love to learn to play. This guitar makes Estaban's look like a toy, but it got my son and me started learning to play the guitar. I 'm happy with what I have. |
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07/19/2009 Hi. I bought a guitar and then a case from you for my husband over a year or so ago. He is now interested in an electric acoustic. He has been so happy with the guitar that I got for him that I can't think of any reason to go anywhere else to buy one. I see one I would love to get for him.
Thanks!
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07/16/2009 I have the ZAD-80 acoustic and absolutely love it. I bought a Taylor 614 CE, thinking I needed a "better" guitar. After a few months, I realized my ZAD-80 sounded every bit as good as the Taylor and was, true to your words, easier to play. Ended up selling the Taylor. You have a great product and offer a wonderful service. Keep up the great work...
Best wishes, |
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07/13/2009 Greetings
Ordering a guitar over the internet concerned me but the testimonials sounded too good to pass by. I must tell you that my Zager has lived up to all of my expectations and, in fact, surpassed them. I have a 1969 Martin D-18 and a Taylor T-5 and find this guitar to be just as enjoyable at a fraction of the cost.
Thank you so much. |
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07/11/2009 Hello Denny
Tried one of your modified Sigma DR41 guitars and was truly impressed. I commend you for what you're doing for the music industry. Fantastic products, great prices and unbeatable service! Can't ask for more than that. Having been in business before, I learned that service AFTER the sale and treating your customers like somebody will keep them coming back again and again. Thanks and Have a Great day! |
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07/10/2009 Denny,
Got the guiter and it was a giant HIT!! Thanks for working with me again.
Thanks for everything, you guys are the best and are recommended by me to whoever will listen. |
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07/09/2009 Wow! I'm very impressed! Recieved the Zad-50ce the other day. Took it up to my brother inlaws house. His dad use to work for Kaman that makes high end Ovation guitars. He has a rare hollow body that is priced around 4000. Mainly due to all the frilly things sculptured on it . When I let him play the zad-50 his jaw dropped. He was amazed at the sound the Zager had! The sound quality was pretty close which we both were surprised. All I have to say is, I would recommend this guitar to anyone. Beginners, Experts, and Pros.
Thankyou Denny & Dennis Jr. |
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07/07/2009 Hello, Denny. I recently bought a ZAD-50, and I love it. I was definitely a heavy handed player and couldn't play for more than 20 minutes on my Martin. I can now play as long as I like, and I am two weeks into your online lessons. I am retired and decided to take up the guitar. I have been playing accompaniment / chords along with songs from my favorite groups. I never thought I would be able to finger-pick a song, but I have almost mastered "Love Me Tender". I can't wait to play everyday. I am also selling all my other guitars.
I will soon be purchasing one of your acoustic electric guitars. Your devoted e-student, |
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07/07/2009 Dennis-
I got my ZAD-50 CE last Friday. I haven't had time to do much with it other then unpack it an strum it. I love how light it is and how easy it is to move my fingers through the cords. I do not know much about guitars. I always wanted to learn and I wanted a good sounding high quality start. I can tell this will work for me. It is exciting!
I believe I will take lessons on line from you when things slow down for me.
Thanks for everything. I know I am going to love playing this guitar. I enjoy supporting what you are doing to expand our musical horizons. All the best! |
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07/04/2009 Hi Dennis -
I'm sure you've been told this many times, but your customer support absolutely rocks! Everything about your company is first class.
Your guitar is an excellent product that sounds fantastic.
Keep up the great work and perhaps I can send future business your way. I wouldn't hesitate to. Thanks.
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07/01/2009 Hello, I just wanted to send a note telling you that I sure appreciated you being so quick and courteous in regards to answering my questions about the guitar cable. I have dealt with A LOT of people on EBay, both buyers and sellers...and I have to tell you, you are by far at the top of the list for Courteous Correspondence, Professional Behavior, and Prompt Delivery. We are just waiting for an amplifier we bought, and hopefully my son will be on his way to learning the Electric Guitar! Who knows, perhaps I may be in the market for a guitar someday...and I will know just where to look for one! Thank you again and have a great weekend! Very Sincerely, |
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06/29/2009 I'm not much for buying something that I’m not able to physically touch, see, feel, and play. I am skeptic about a lot things via Internet. I WAS fearful to take a leap of faith went I bought the ZAger Zad 80 CE. Let me be the first to tell you, this thing redeemed and restored my faith when it comes too not shelling out 5,000 on a six string, but getting the quality, set up, and playability of a 5,000 guitar. This is the most amazing instrument I have ever had the privileged of owning. The thing came in near perfect tuning. When I strummed the first chord, I couldn’t believe the monster tones you get with using such light gauged strings. It was unreal; the Zager family redeemed my guitar playing needs for life. The ole saying you get what you pay for was transcended by the exceptional product and customer service the Zager crew displays. These guys are practically letting you rob them on price point for this instrument. I am a born again believer for putting my guitar needs in the Zager hands. If you’re looking for a high-end instrument for a next to nothing price order you one of these bad boys. You won’t be disappointed that you did. Those without this instrument or lacking!!!!!!!!! |
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06/29/2009 Hi Dennis Jr.,
I just got the guitar today that I ordered for a disabled person. It is absolutely a work of art!! I can't wait to present it on Friday night. I am sure his family will be so grateful for their son.
BUT as a result, I have to tell you that this 58 year old has always wanted to play so I am going to order another guitar , check out lessons and begin to play myself.!!!
You have been exceptionally patient with me and have given me the desire to move forward. I wish you and your company continued success and if this transaction is typical of your committment to the public you will positively gain prestige and honor. Thank you again. Sincerely, |
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06/29/2009 Hello, I just received my ZAD-15 Zager guitar today... which is amazing, because I ordered it on Sunday... this is Wednesday.
What a beautiful guitar.. I am stunned at how gorgeous it is. Plus, the sound is exceptional. Add to that.. all the goodies you receive, t-shirt, picks, strings.. and absolutely wonderful customer service.
More about the guitar...the tone is so rich and beautiful... plus the strings are easy on sore finger tips. It is so easy to play.. or should I say EZ. Thank you so much for offering a wonderful instrument at such a reasonable price. The extras, the customer service... I will recommend your company to anyone who might be interested in purchasing a guitar.
Thank you so much..... |
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06/25/2009 Hi Dennis, I got your guitar last week. It really is everything you promised and more. I found your website by accident trying to get info on a martin model for sale locally. I never heard of Zager so I was anxious about ordering one having never seen or heard one. I've played the guitar on and off for about 25yrs and never made the investment in a higher end instrument. I don't know what took me so long, but I'm really glad I decided to take the plunge. The best part is, for the price, there is no way anybody else comes close. The playability has increased my confidence tremendously, the sound is awesome as well. The beauty is undeniable, you really come through with a great product. I couldn't wait to show it off so i took it to an open mic to show it to some friends. I ended up playing a few songs solo and it went really well because I didn't have to labor over hitting chords or notes. Thank you for providing a huge boost to my playing and my enthusiasm. This is a great instrument. |
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06/23/2009 I just wanted to say thanks for the system you developed. I was trying to learn again after many years of trying, and found your lessons to be just what I needed to get going.
I find playing a wonderful way to unwind in today's society; whether it's just alone with some favorites or with a couple of friends in the garage on a Friday night.
Thanks again. |
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