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07/12/2004 I ordered my guitar very late on Monday night. Thursday afternoon the UPS truck pulled up with the
guitar. I don't know how anyone could have any faster service than that.As far as the guitar, it's very nice. I have owned an Ovation for some years and I
always felt it had the easiest playing neck of any guitar I had played, even Martins and Taylors and Gibsons, etc.The guitar that I got from your store easily
equals that neck in playability. But I am just impressed with the guitar. I have seen and played Sigma guitars before, but this one sounds great. The sustain
is unbelievable. I haven't even tried the electric part of it yet, but I play amplified so seldom that it doesn't much matter.Your marketing is top notch. I
liked getting the t-shirt, extra strings and picks. Thats a nice touch.I'm sure I'll enjoy the guitar for years and maybe I'll even learn to play it as
well as it deserves. I would highly recommend your store and the guitars you sell.Thanks for making this a memorable Father's Day. This was my present. :) |
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07/12/2004 I am writing to express my extreme satisfaction with my new left-handed Zager guitar. I have owned my
Gibson J-20 since new in1969 and have never been particularly happy with it. When you're left-handed, changing guitars isn't a regular event. Having not
really played for years, circumstances changed when old friend and musician since seventh grade John Greenlease was in Kansas City for several weeks. I had
vowed to take lessons before playing again and the opportunity presented itself. The first thing Greenlease suggested was that I get rid of the Gibson.
Action poor and neck too narrow for my thick fingers.I'm not really sure how I found Zager Guitar on the web but you sounded too good to be true. Now, after
receiving my Washburn (and ordering another Zager for August), I am absolutely thrilled! And, at an incredible price. I was prepared to spend three or four
times as much to get what I wanted. Suddenly, I can play barre cords and my arthritic hands are pain free. The action is beautiful and I believe the tone of
the guitar is quite good. While I used to be dubious that I would ever play the way I want to, now I have real enthusiasm.In addition, your follow through and
customer service have been superb. In another lifetime, I was a fourth generation owner of a 120 year old Midwestern specialty apparel retailer and am very
sensitive (and frequently disappointed) with retailers i deal with in this day and age. However, Zager has been perfect in answering questions promptly and
fully with genuine interest. Plus, I ordered my guitar on Monday and received it Tuesday!Thanks once more for a great experience. You my use this email for
promotional purposes. I look forward to doing business with you again.Sincerely, |
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07/09/2004 My new ZAD20 made it to the west coast in 5 days, just as promised! 2 minutes later I pulled out a
perfectly tuned instrument and played with no pain! 2 hours later my musician brother who owns 10 guitars (5 in the $2000+ price range) played the ZAD20 and
we order one for him that afternoon! Thanks to you all for the hard work. |
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07/06/2004 Hi guys,Got my 80ce 10 days ago and have been very impressed with every detail and how great it plays.
The wood is amazing as well as the finish, this really rivals the 2 to 3 thousand dollar models that doen't play or even sound as well. Very much above
expections for me! |
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07/04/2004 Denny, I absolutely love the guitar. It plays better than any acoustic I have touched and the sound is
beautiful. I'm very happy with the black finish and the tuner is an excellent innovation. |
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07/03/2004 hello danny!I'm from austria and just got a brand new ZAD 80 Acoustic! just played a fewsongs on it -
GREAT SOUND - GREAT LOOK !I like that personal note of your company and can tell everybody - THIS ISFOR SURE NO WASTED MONEY !the only bad thing is that you
do not deliver to europe, but neverthelessi'm really very happy with this guitar.tahnk you for set of strings and t-shirt also !this is what a real good
company should be !THANK YOU |
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07/02/2004 My Guitar Arived Today. ALL I CAN SAY IS AWESOME!!!! Thanks for the extras.
Tanks so verry mutch. |
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06/30/2004 Denny Zager, I received my ZAD20 right on schedule as promised. Right out of the box the guitar was
in perfect tune. I had viewed the getting started videos while waiting for the ZAD20. Denny was correct, when he said speed is not your friend to begin with.
Now, that I have about few hours on the first song (Love Me Tender) it is really quite surprising how this system works. The amazing thing is the more I
practice, the easier the arrangement becomes. This is my first guitar, taking the lessons on line is fun and easy to do. Thank you, |
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06/30/2004 Denny Zager, I received my ZAD20 right on schedule as promised. Right out of the box the guitar was
in perfect tune. I had viewed the getting started videos while waiting for the ZAD20. Denny was correct, when he said speed is not your friend to begin with.
Now, that I have about few hours on the first song (Love Me Tender) it is really quite surprising how this system works. The amazing thing is the more I
practice, the easier the arrangement becomes. This is my first guitar, taking the lessons on line is fun and easy to do. Thank you, |
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06/27/2004 thanks so much for my zager guitar. it is a joy to play and it really is easier. I know the ups man and
he made a special effort to deliver the guitar early. when I returned from work that day, I was pretty dirty from relining a chimney. I saw the package
waiting for me but did not open it until after cleaning up, delayed gratification! |
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06/24/2004 Hi, I just received my Zager Modified Martin DM-1STCE EZ Play and Iam glad I made the purchase. The
guitar plays so easyand I'll never touch my dad's fender again. I wasjust wondering if a capo was supposed to be includedwith my purchase because I did not
receive one. Ifnot then thats ok. Thanks for the shirt and theautographed picture and for the GREAT guitar. |
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06/22/2004 Hello Dennis Jr. Rec'ed my guitar yesterday, played the guitar for three solid hours with no sore
fingers. The guitar has a bright sound but not to the point of being "tinny". It has good volume when played without an amp. Most supprising is how
long the guitar rings after a stroke across the strings. I am going to enjoy this guitar for many years to come. Thanks, |
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06/22/2004 Before I purchased my guitar, my friend gave me theHarmony-Central site and told me i could find
ratingsfor Zager EZ-Plays on them. Needless to say, theratings seemed quite solid but the testimonials onyour site were enough to make me a buyer. This
guitarwas bought on graduation/birthday money and has leftme broke but it was worth every penny. I submitted myresponse to harmony-central because it truly
is agreat guitar and deserves high ratings. I amextremely thankful to purchase it from Zager Guitars. My friend tried to convince me to buy a Carvin, butwhen
he played my new Zager he was extremely pleasedwith the action and overall excellence of the guitar. Thank you for everything. |
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06/22/2004 Hey Denny,Just wanted to drop you another note and let you knowthat the pianist at our church, who
plays guitar verywell, too, saw my Zager last night and said it playedreal well and sounded great. He liked the action andthe smaller neck, too. He has an
Ovation and a Taylor, so I think he knowswhat he's talking about. Keep on making great guitars!Thanks, |
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06/18/2004 I just received my ZAD-80CE. Sounds great!! Especially over our soundsystem at church. The sound is
100X better than any of my 2 other guitars. |
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06/16/2004 Last Friday I ordered my guitar, which arrived today- just in time for me to unpack it, place it into
my case, and head off for my lesson. My teacher was extremely impressed with the sound and quality of the instrument, and I am absolutely delighted with the
beauty of its tone and the ease of play. Thanks for a great product! |
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06/15/2004 Hi Dennis,Just wanted you to know I received the guitar. It's really beautiful (I wasn't expecting
all that abalone inlay, wow!) and it plays like a dream. I am a REAL fusspot when it comes to guitar necks, and this one is really great. It's a great guitar
for a woman too...it feels smaller than most dreadnaughts and the neck is nicely maneuverable! I'm very happy, please thank your dad for me! |
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06/12/2004 I just recieved my Zager modified Martin and im going to use my old guitar as firewood. I've been
playing every day for a year and a half on a fender i recived at chistmas and i have the sore fingers to prove it. The fender is a toy compared to the Zager
modified martin i recived from mr zager. I had no idea that playing guitar can be so much easier on high quailty equipment, it has already made me a better
player. What you read on his website is no lie! now im going to enroll on his online lessons because with this guitar i want to be a better player. A very
satisfied customer |
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06/12/2004 Hi Denny,I know you must get lots of kudos for the fine qualityof your guitars. Just add my name to the
list! MyZAD-20 arrived on time and truly sounds wonderful. Itreally IS easier to play. I love the action and thesound is just fantastic. Thanks so much for
your help, a fast shipment and formaking a fine guitar. |
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06/12/2004 Mr.Zager, I appreciate your craftsmanship and dedication in making the musicians' dreams come
true.Like any other guitar buyer, I was hoping to get the most for my money.I gotta say, I was extremely skeptical when I ordered my ZAD-80CE.I've had my
Zager for last 3 weeks and it's been quite an amazing experience.First of all, I love the smooth finish on my guitar.I can clean my guitar and lose track of
time, awed by its beauty.The beautiful swirls of the rosewood make me imagine the delicate touch and precise work you put in crafting my guitar.Ever since I
accidentally made a hole on the side of my Martin D-16GT, I've lost my passion and will to learn or play new songs.Whenever I had a guitar in my hand, I
played the same songs over and over again.If I tried to learn a new song, I'd give up whenever I'm stuck at a difficult section of the song.I don't know
how, but I can sit down with my Zager and go over a section for hours.This guitar gave me the confidence to overcome any difficulties I face while learning
the new songs.However, I'm most impressed with my guitar's ācharacterā.I have come to realize that I need to place my fingers on specific spots on my frets
to produce the best tones I've ever heard from a guitar.I know this guitar can only sound so good in my hands contrast to some stranger playing it, since I
am accustomed to it.I've had 5 different acoustic guitars, and this is THE ONLY GUITAR that I feel āThis is MY guitarā. I feel a strong bond with my
guitar.This guitar is my baby and I am excited to spend rest of my life learning and enjoy playing beautiful new songs.Once again, I thank you for your
dedication and passion to distribute such amazing guitars to musicians who are desperate to grasp beauty. |
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06/09/2004 Dennis, Well, I love my guitar. My instructor was floored, could not believe the sound the guitar had
with the action that low. Showed it to some other instructor's and they were impressed also. So much easier to play on these old fingers. My wife, who has a
Martin, also was surprised who easy was to play. You're being hearing from me again in the future. Any plans to do any solid body electric's? Thanks |
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06/06/2004 Just a note to let you know how pleased I am with the ZAD80. It is so beautiful, it is hard not to just
sit & look at it. I have been working with the beginning lessons. It certainly is not the simplest thing I have tried, but I can tell it is starting to sink
in.... I am having trouble getting much volume from my finger picking, but I assume that will come with time. I was used to using finger picks in the past.
Thanks again for making available something that brings so much pleasure at such a reasonable price... |
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06/04/2004 Got the ZAD80ce on Friday when I came home from work. Thanks so much - it is a lovely guitar. It is
so nice infact, that I'm seriously contemplating getting rid of my Taylor 314ces ltd. koa. While that is a nice guitar, there are several things about the
Zad80 I like better. First, the ZAD80ce plays much easier....of course - with Denny's setup - how could it not. Looks - it's almost a tie here (Koa is
nice), but the ZAD80 wins out - the tortise shell inlays are beautiful and the wood on the back of the guitar (walnut?) is awesome - it looks so wonderful.
Tone - both are great, both have certain things I like better, but, I the Zad80 wins out - it has a more opened-out (like a seasoned guitar) sound...plus,
better bass. Great guitar - thanks so much you guys. Best regards. |
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06/03/2004 Outstanding, phenomenal, and excellent are just some of the words that best describe my recent
experience with the folks at Zager Guitars! On Monday (5-16-05), I happened to find the Zager Guitar website and was immediately intrigued with what I saw.
I then sent an email with a few questions to Denny Jr. and was amazed to receive such a quick response. It was quite evident that I was dealing with a
special company that values customer service. At lunchtime, I called in my order for the ZAD-20 and hardshell case. Tony Zager was pleasant, friendly, and
niceā¦a simple recipe for business success. Immediately, Tony made me feel like I was a valued customer. Both Tony and Denny Jr. focus on relationship
dialogue instead of sales rhetoric. Like a proud, expectant father, I eagerly awaited the arrival of my new guitar. In subsequent days, I continued to visit
the website and decided to purchase the online instruction. It's a tremendous value! Admittedly, about three months ago, I had signed up for private
lessons. After the emotion of that decision wore off, I realized that my instructor was a nice guy but didn't fulfill my expectations. In contrast,
learning to play the guitar, the Denny Sr. way is both ādo-ableā and fun. On Thursday (5-19-05), my guitar arrived. Wow, I didn't expect to receive it so
soon! I was now the proud owner of a ZAD-20 and case. The included āextrasā are a touch of class. The guitar looks great, sounds great, and plays so
effortlessly. My current dilemma - I now don't know what to do with my Washburn, Seagull, and Breedlove acoustic guitars. I value them, but can only play
them for about 30 minutes before my fingers get sore. Amazingly, I was able to play my ZAD-20 for nearly three straight hours and wasn't even tired. On
Friday (5-20-05), I had a few follow up questions and Denny Jr. once again took care of me. You guys are amazing! And now, a few, final thoughts for others
considering purchasing a Zager Guitar. Don't ever be afraid to purchase a Zager Guitar online. It arrives well packaged and protected. Moreover, the
action, tone, intonation, and overall quality will far surpass your expectations. Notwithstanding, the company's level of customer service is undoubtedly
the finest I have ever experienced. I hope that one day, the company will consider hosting a āget togetherā where Zager Guitar owners from across the country
travel to Nebraska to play music, learn, share stories, buy additional ZAD's, and have lots of fun. |
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06/02/2004 Thank you for the EXCELLENT service through the entire process. We willbe sure to use you in the future
and refer you to our music students. |
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05/31/2004 After owning my ZAD-20 for about six months and being careful not to break a string, I figured that
it was way past time I restrung, a chore I'd been dreading. Without your video lesson on the subject, I consider that I'd have gone through several sets of
strings and much consternation--assuming that I'd have eventually figured out how the strings attach to the pegs without cracking my saddle in the process
and doing other sorts of expensive damage. Great video, Denny -- worth more than the cost of the entire course. With your fine guidance, I got the job done
without too much cursing and wasting a set of strings, and I'm back in tune and playing again, still working on "Love Me Tender" with my metronome. A tip
for those of your students who buy the Sabine Zipbeat: the earpiece that comes with this otherwise fine pocket sized unit is junk, but I find that Radio Shack
has a far superior replacement for a couple of bucks. Your video "Anatomy of a Guitar" is also something special. There is only one additional area in
which you might warn students, and that is the importance of controlling the humidity during the dry seasons of winter. It's much easier to control moisture
in a closed case, so the placement of a damp sponge inside the case or installing a "Dampit" is a good way to protect your investment. In my search to find
something better suited to my smallish hands and short fingers, I found an online ad for a Santa Cruz parlor model for the unheard of price of several
thousand dollars, but when I inquired I found that it had extensive warping damage due to the owner hanging it on a wall near a hot air register and
neglecting it over a winter. I passed on it, and contracted with a luthier to build me a custom parlor model with a Madagascar Rosewood body and and Sitka top
-- and a 1-11/16 inch nut and low profile neck cross-section a la Martin design. Soon I'll be able to use my thumb on the E-string on that damned D chord in
"Love Me Tender." From an extremely satisfied student of the Zager method, |
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05/31/2004 Thank you for the EXCELLENT service through the entire process. We willbe sure to use you in the
future and refer you to our music students. |
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05/28/2004 Good morning,I recieved my ZAD-80 yesterday. Talk about sevice.. I ordered it Friday & received it on
Monday. Fantastic service! What a beautiful instrument... I have 4 other guitars, including an Ovation & a Larrivee & 2 that were my Father's. Your Zager
outshines them all in beauty.I only had a few minutes last night to play the guitar. Love the tone, but will have to get used to not having to press so hard
to hold down the strings. I signed up for the on line lessons, have always wanted to learn to finger pick. I am 58 and have loved to play all my life,
cording & struming, but have always wanted to take my playing to the next level. Now I think I may have the tools to take me there. By the way, I told my son,
who lives in Dallas, about your web sight. He ordered the ZAD-20 & also received his yesterday. He is as excited as I am about learning Denny's stile of
playing. I get together a couple times a month with 5 or 6 guys to pick & grin. Can't wait to show them my new guitar. I wouldn't be surprised if you get
some additional orders from them. Thanks again for the great service & incredible value for the price on the guitar & the lessons. Will let you know how I
progress....Sincerely, |
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05/25/2004 The Zager Team, thanks for everying you have done me, The phone calls, emails, etc. The guitar is
unequaled in tone and the play ability can not be touched.Your customer service is without a drought the best in the world. There are many other customer
related companies that sure benefit from the people at Zager! |
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05/23/2004 Dear Denny and Denny, Jr.Thank you for your prompt and courteous response both by phone and email. You
provided me with important and helpful information before making my purchase.MY ZD-80 came via UPS earlier than I expected, and to say I am impressed is an
understatement. First, the guitar is beautiful, the workmanship superb, and the playability wonderfully smooth. The greatest thing though is the tonal quality
of this guitar. It rings; it sings!My favorite guitar in the past was my Martin HD-28. We parted company for financial reasons (I needed the money). Now, I
have not been able to play the ZD-80 and the Martin side by side, but from what I remember, my new ZD-80 is just as sweet and maybe even more so.Thanks for a
great piece of work. I look forward to playing this fantastic instrument.One other thing, I e mailed you asking about the difference between the Martin and
the ZD 80. Being an old Martin man I thought I would miss the Martin logo on my new guitar. I don't miss it at all; Zager is fine with me. Thanks again, |
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