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04/25/2003 Denny Zager: Well my Washburn acoustic electric came today. I originally bought it for myself but
realized its my sons birthday and he has been wanting a good acoustic. Out of the box the guitar was in tune and near flawless. I found a blem in the binding
strip on the back. Other then that it is a gorgeous instrument. I have a 13 year old Alvarez Yairi DY-52 Canyon Creek. This was a $1250.00 dollar guitar then.
I was stunned at the Washburn's tone and playability compared to my Yairi. I have played many High end guitars lately in acoustic electrics and I have not
played anything that feels like this new Washburn. In tone and playability compared to price you will have to spend a ton of money to beat this guitar and
likely a setup charge because nothing I have played is set up any better then a Zager and in fact most are just simply painful to play. No matter what the
price and "status" of a high cost guitar if they don't set them up properly they are just a pretty piece of wood. Why isn't everyone using the Zager system.
One thing I did notice was some string buzz in the lower strings, primarily the low "E". This was not the guitar's fault. I was hitting way harder then I
needed too. This guitar has caused me to lighten my touch to the point it feels like I am playing my Strat. Another note. This guitar on Washburn's site
retails right at 5 bills. That's without the Zager string science system. I paid $445.00 for the guitar and $40.00 shipping. Lets see, that's 15 bucks less
then the retail price of the guitar without the work done on it by Zager. Need I say anymore! I'm going to have to by another one for myself now. I simply
don't want to play my Yairi anymore. I should also note the on board electronics on this guitar were wonderful sounding. Very balanced and versatile. The
other thing you will get with a Zager is very personal attention. I had allot of questions before buying. I was a bit skeptical. I sent several e-mails to
Zager and all were returned promptly with all my questions answered with, can you believe this, honesty. I then had a phone conversation with Mr. Zager's
son. Where else in America or anywhere else for that matter can you actually call a company and talk to a human let alone the owners son. I can't thank you
enough. My son will be so pleased. |
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04/25/2003 Happy Customer. Here's a picture of my husband Ron that I took the very first time he played it. Note
the plastic cover is still on the pick guard.......he just couldn't wait to try it. I suppose he'll keep the old Guild 12 string, but it's just to
difficult with the arthritis problem in the hands. The Zager will keep him going! It's so wonderful to see him able to play again, I just had to write and
thank you. |
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04/22/2003 Well all I can say right now is if the guitar treats me as well as you folks have I am sure I will be
in heaven. As a police officer for 27 years I don't get to interact with nice folks very often you can believe I will be telling everyone about the way you
folks have treated me and the personal attention you have given me. |
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04/19/2003 Dear www_zagerguitar_com, My guitar just arvied about 30 minutes ago. I am very happy, it looks and
plays great. Thank you, |
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04/17/2003 Mr. Zager just a few words to let you know I recevied my new Zad 20 and I am very pleased. I bought it
over the holiday week end, but still recevied it in 3 working days. It came to me in great shape, and the case I bought was in fine shape also. I let it
breath for about 2 hrs. then let go what a feeling my fingers seem to slide like they had butter on them. So to say Iam very happy with my purchase,and Iam
glad that there are people like you that care enough about people like me to help us. Thanks again your loyal customer. |
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04/16/2003 Dear Denny, Well the guitar I ordered for my sister came last week. Of course I had to play around with
it a bit - just to "make sure". I - like most everyone else who buys one of your products - just want to say that you have created a wonderful instrument. If
I had had a guitar like this 35-40 years ago when I started playing, I'd be a much better player today. And i'm pretty good. A player does not have to work
so hard to create what he is trying to create with your guitar. I am very very impressed. Not only is it easy to play - like, way easy - but it sounds
incredible! Lows , mids and highs are as even as I have ever heard. And I have have no idea how you get that much volume using the strings you use - but
you've done it. My sister is taking up guitar for the first time at almost 60 years of age and this guitar will give her her best chance if fulfilling her
dreams. The rest is up to her. Thanks so much. Expect more purchases soon for other friends and, of course, myself. Sincerely, |
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04/15/2003 Hi, Got the guitar! Wow, that was fast!!! I haven't played in years so it will be a while until I can
say much but my son plays........ He is absolutely BLOWN AWAY at the ease of this guitar & the sound! Have to admit, we grabbed his guitar and put them side
by side....... Really checking out the differences! While his is a little fancier with inlays, etc.... This zagar is really nice! The difference in playing is
ENORMOUS!!! Thanks so much! Anyway....... Just thought I'd drop you a note and thank you for the extremely fast service! Thanks again! |
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04/13/2003 Gentlemen, Thank you for your timely response to my problem. The first guitar I received had a hidden
blemish (revealed when removing the pick guard cover) and an unfortunate scratching on the back (caused by a piece of foreign matter wedged in the in the case
lining). I realize that the imperfections I pointed out are minor, but I really didn't want to have any visual irritations every time I opened the case. (Not
condusive to having a good session.) The replacement guitar arrived yesterday. It is in flawless condition and plays beautifully. It is the most enormously
negligible difference I have yet to lay my fingers on. It doesn't look much different than other quality guitars, but the subtle adjustments are as if they
were done just for me. As I intend to play this one for a lifetime (it's that nice), I can now appreciate the beauty of this instrument as well as the
integrity of the company I purchased it from. I am highly impressed, and will recommend your company to any who may ask (and probably some who don't) in the
future. |
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04/13/2003 Hello, I received my guitar last thursday in excellent condition. I was very impressed with the fit and
finish on this instrument. I have short broad fingers and it has always been a struggle for me to execute clean chords without fouling the adjacent strings.
With the modified string placement giving me that little bit of extra distance between strings my playing ability has greatly improved. The resonance of this
guitar is absolutely incredible. I have never heard anything like it. I am greatly impressed. Thank you very much for the set of strings and picks. I love it
when you can actually pull a guitar out of a box and everything you need is already included. It has been a pleasure doing business with you. Thank you very
much. |
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04/10/2003 I feel like it's time for me to do my part and give ZagerGuitar praise. I used to play the guitar a
little several years ago. I had a Fender acoustic which I don't even remember the model, but know that it cost about as much as the ZAD-20. I regrettingly
sold it about 8 years ago. Recently, I decided to get back into playing because I miss playing, and I want my daughter, who is almost 3, to learn to love
music. I began to do some research and look for a new guitar. I went to the local music stores and played several models, and began price hunting these models
online. Well, I happened upon the Zager guitar on E-Bay. I'll admit I was quite skeptical at first, so I took the time to read EVERY testimonial and magazine
review Denny has posted. I was even able to figure out several of the partial e-mail addresses of people that placed the more recent reviews and sent out some
e-mails to see if these were indeed true testimonials and not just made up ones (did I mention I was skeptical?). I received responses from almost every one I
sent, and all responses said they couldn't be happier with their purchase. They basically told me to quit wasting my time, and just buy one of the Zagers.
Since I have seen so much rave and praise about the excellent customer service that Denny and Dennis Jr. give, I realized that I had nothing to lose. I bought
the ZAD-20 and Zager case directly from their site. I received it in 3 days, and it was still in tune. I have had it for about a month now, and I absolutely
love it. No other way to put it. It plays and sounds incredible. I won't claim to be able to compare it to the $2000-$3000 guitars since I've never even
seen one in person, let alone held one or played it. I can, however, compare it to some guitars that cost the same and even a few hundred dollars more. The
playability and sound EASILY blow away anything I have ever seen in a price range under $700. The only thing the $700 guitar had that my ZAD-20 doesn't is
better eye appeal with fancier finish pattern and more showy inlays and such. If you are into a guitar that only looks good, then buy the $700 or more guitar.
If you are like most people I know, you want a guitar that sounds good and plays easily enough that your fingers don't hate you after playing, and won't
break the bank account. Well, look no further than one of the guitars Dennis sells. What my ZAD-20 has that the $700 guitar doesn't is a sound that you just
have to hear to believe. I tried these other guitars before buying the ZAD-20, and they were nice. They seemed to sound nice, and weren't any harder to play
than the guitars I have played with in the past. Boy did I have the blinders on... When I received the ZAD-20, I couldn't believe how crisp and clean and
powerful it sounded, and how easy it was to play. After playing it for a week, I went back to the music store and played the others that I had tried before my
purchase. I don't know how to put it other than the sound of anything close in price to the Zager just had a muddy sound to it. This isn't something I could
tell before, but after playing the Zager, I definitely noticed it. Not to mention the string height of those in the stores compared to Zager's String
Science. The guitars in the store had a string height at the first fret that was as high as my ZAD-20 string height at the 12th fret. The neck of the ZAD-20
is also quite thin, making it easier to fret some chords. I quit playing guitar about 8 years ago because I was teaching myself, and got frustrated with the
lack of progress I was making. I guess it's kind of like riding a bike, because my fingers have easily found most of the chords I used to play. The only
problem with that muscle memory is it also includes the memory of how hard I used to have to press the strings to play a chord. It doesn't take anywhere near
that much pressure to fret a chord on the Zager. I have to constantly remind myself not to use as much pressure when playing. I will recommend that anyone
looking for a quality guitar that blows away anything even close in price, to look no further than Zager Guitar. With their 100% money back guarantee
including shipping both ways and Lifetime guarantee, you have absolutely nothing to lose. For anyone who wants to ask me a question like I did with the other
testimonials, feel free to e-mail me. Since they only post a partial e-mail with each review, the first part of my e-mail address is MCCurtis. If you send me
a question, just be sure to put ZagerGuitar in the subject line so it doesn't get mistaken as junk mail. Now stop wasting your time and buy a Zager. You'll
be glad you did. Thanks Denny for making such fine guitars. |
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04/07/2003 Well Denny and Family, I've been living with my ZAD-20 for about a week and decided it's a keeper. It
arrived in perfect condition, and was still in tune after a 5 day shuttle via UPS to the East coast! The tonal balance of this guitar is beautiful. The bass,
tenor and treble strings all sound out very clearly, no muddiness at all. Playing is easier than any other acoustic that I've played and I find myself
constantly testing to see how little pressure on the fretboard I can get by with. I almost always am using too much. Once I get used to it, I'm sure it will
speed up my playing enormously. A few of my guitar playing friends have tried it out and been surprised at what a fantastic guitar it is for the money. The
finish on it is also top notch. What a great deal!!! Thanks again |
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04/05/2003 Denny, Thanks a lot for the awesome guitar. I am amazed with how easy it is to play and how awesome it
sounds. Thanks for the freebees too! |
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04/05/2003 Greeting Denny! I just got my ZAD-20. This is a wonderful, remarkable instrument. I love the look of
it; the side panels are outright gorgeous. It is every bit as playable as you said it was. It sounds *fantastic*. You have really achieved something here.
Thanks so much for the extras! I showed my (76-year-old) Dad the autographed photo of your Dad's duo and he loved it, and so do I. Love the shirt, what a
riot! And thanks much for the extra strings and picks. Excellent, high-quality guitar case--I like it more than my higher-priced Ovation case. bye for now. |
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04/05/2003 Mr. Zager, Just a note to let you know that the DR-41 arrived ontime and in great shape. I am
absolutely thrilled with the guitar! Not only is it a beautiful instrument with that wonderful Martin resonance, the Zager setup is simply amazing, and
everything you claimed it to be! It will be a guitar I can live with for a long time, and I thank you for your recommendation. |
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04/01/2003 Folks, if you're trying to make up your mind on one of these guitars, you can read through the wealth
of testimonials on these pages, but my recommendation is that you order one of these Zager/Sigma/Martin models and not worry. This family runs one of the best
internet businesses I've ever had the pleasure of dealing with. Frankly I don¹t see how they can be so responsive and do all that they do with so few people.
After seeing mention of Zager guitars on an eBay auction, I visited the Zager website and was intrigued by what I read there. I initially sent an email to
Dennis late on Friday night. He responded immediately and after several pleasant email exchanges, I ordered a ZAD20 just before midnight. Every business on
the Internet should work this way! I had many reservations about buying an unheard-of guitar from an unknown business over the Internet. Many years ago I
worked in a small music store out in West Texas for a (very picky) violin maker and I could just imagine what he'd say if I told him I'd bought a musical
instrument "sight-unseen"! Or, more apropriate, "ear unheard". And I've owned some very good guitars by virtue of my employee discount including a 1960's
Guild D50 and a Gibson Dove of the same vintage, so I wasn't prepared to settle for just something easy to play that had no tonal quality. But since then
I've had a 25 year hiatus without touching a guitar and, knowing how my fingers would suffer, the setup or action (ease of play) was my main consideration in
buying a new instrument. I decided on the Zager ZAD20 mainly due to the description that indicated since Mr. Zager had these manufactured to his exact
specifications, he could set them up even easier to play than some of the higher-end models he offers. I received the guitar within a few days. It was packed
nicely and the setup was every bit as thorough as Dennis and the web page had led me to believe. The Spruce top has nice, closely-spaced grain. The neck
rail-straight. No defects or blemishes whatsoever. The top and back both have unique flourishes, patterns, and markings...in other words, showing the wood is
all natural and not having that artificial "cookie-cutter" look. At first my muscle-memory kept me gripping the neck much harder than was necessary to form a
buzz-free chord, but I quickly realized I could fret this one without such straining. My initial (and only) concern was that the strings seemed to be wound
higher up on the tuner shafts than I was used to. I was unable to view the re-stringing video due to my computer platform and so I emailed Dennis my question.
He said the video did in fact explain this and he explained to me that it was to keep the strings from binding in the nut. This made immediate logical sense
to me. When working at the music store years ago my main task was to string all the instruments and my practice was always to wind the strings as low on the
shaft as possible to make sure the string was firmly seated in the nut and to take strain off the shaft. But I do recall that I did experience "binding"
where, when tuning, the tone would "jump" instead of rise or fall smoothly. And Dennis said they had experienced no failure in the tuners by using this method
and would make it right if it did occur. So even an old dog can learn new tricks! Being of an engineering mind and always wanting hard figures and facts to
back up claims, I measured the actions of several guitars I had the access of to compare with the Zager. Dennis explained that Mr. Zager set these instruments
individually by feel and didn¹t work from a set of measurements. But I do like to have concrete figures. Taylor guitars, famous for their ease of playing,
state on their website that their standard for actions is 6/64 measured from the top of the 12th fret to the bottom of the low "E" string. I own a Taylor
guitar which is set exactly to that measurement. Using the same standards, the Zager is only slightly lower at 5/64, but is "much" easier to play. The action
on the Zager was so much lower than an off-the-shelf Guild D50 and a Takamine EG334SC it was no comparison. I think that, as the introductory video shows with
the sheet of paper illustration, this is just about as low an action as is possible without any fret buzzing. Now bear in mind this is a guitar for under $300
(the Taylor retails for 7 TIMES that and it's at the lower end of their line) that has had (at least at my estimate) 1 or 2 hours of a master luthier's
exclusive work and full attention. I think my violin-maker luthier boss from the 1960's would charge at least $150 for that amount of time setting up an
instrument for a customer. And unlike that guitar hanging on the wall at the local guitar shop that you don¹t know who has come in on their lunch break and
beat on, the Zager was inspected and verified by the very person who set it up last thing before it ships out. OK. Way too long already. And I'm so impressed
I'm starting to sound like I'm angling for a Zager PR job! I have chords to try to remember. And of course that riff from Stairway to Heaven that everyone
nowadays makes fun of you playing but, in my defense, it was fresh when I learned it! Bottom line is that these folks seem to be decent, honest, very
hard-working people who take pride in their operation and stand firmly behind their product and have a commitment to your satisfaction. You can¹t put a price
on that. As I said at the beginning, you can read all these testimonials from folks like me, but I seriously doubt they will let you be disappointed in your
purchase. |
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03/30/2003 Hello, You guys are great! I really appreciate your shipping of the guitar before you have even
received payment. I am truly complimented by your trust in me. Please let me know when you do receive my money order. Thanks again. |
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03/29/2003 Dennis, I'm not one to dispense gushing accolades freely but I have to admit, I am so ecstatic with
the progress and ease of play of my Zager guitar that I thought I should write to you. I am pleased to own a ZAD-20 guitar and have Denny as a virtual
instructor. He has reignited a dormant passion of mine, which is music. I literally look forward to playing the guitar and am amazed at how well it stays in
tune. My son, whose been playing for 5 years, and I now share a wonderful gift. Give my thanks to Denny and his company's gift, of making guitar playing less
a mystery and a truly wonderful art. Gratefully, |
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03/26/2003 Denny, I love this new guitar. I've played a lot of good ones over the years but none have had the
sound and playability as this one. Thank you so much . I know i will enjoy it for years to come!! Sincerely, |
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03/26/2003 I spent a few hours last night just getting to know the guitar and it is so much easier to play and the
sound is excellent.Thank you, |
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03/26/2003 Received the Martin Sigma DR1-ST yesterday evening. The moment I touched and played the Martin Sigma, I
knew this was my guitar. It not only feels good, and is easy for my long fingers to maneuver, it has a full sound that thrills me everytime I play and I want
to keep playing! Sincerely, |
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03/23/2003 Hi Dennis. Please note that this is my second guitar order. I got the first one last Wednesday. My
daughter used it for some recording and I took it to a party Sunday. Several other people played it and all were amazed! Damn good guitar!!! |
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03/20/2003 Mr. Zager, I purchased a DR-41 in Dec. and I must say the guitar out performs all others that I have
played. Thanks for the guitar that made my friends envious!!!!!!!!! |
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03/18/2003 Hey Zagers, Well I must first say that everything you said and promised happened. I got a first class
guitar at at great price. I waited patiently for the Zager line to become available and I am thoroughly pleased. The guitar sounds and looks great. |
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03/17/2003 Dennis,this is Charles. I ordered your EZ-Play modified left handed Washburn...just wanted to thank you
and say how pleased I am with the guitar. I hope you get in another lefty model soon-perhaps in the Zager line. Thanks again, |
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03/16/2003 Denny, I received my new Zad-20 yesterday and it was everything you said it would be and more! I spent
a lot of time reading the testimonials on your site and figured if your guitar was half as good as people made it out to be it'd be worth the money. Man am I
pleasantly surprised. The tone is deep and wonderful, the sustain long-lasting and it is easily the most playable guitar I've every enjoyed. Thanks for the
quality instrument and purchase experience. Sincerely, |
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03/14/2003 Dear Mr. Zager: Well, I've had my ZAD-20CE for over a month now and wish to say, it's every bit the
guitar you advertised and I expected. Sure like the built in pick-up and look forward to showing it off to my guitar friends, since it's really a good
looking instrument. It arrived via UPS in just a few days, no damage, and ready to play (in tune). A satisfied customer. |
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03/14/2003 Hey Guys, I LOVE the new ZAD-20. I feel like I can succeed in my guitar learning now that I have this
Great guitar to play. I showed it to a very good musician friend who played a couple of songs and said it was as good as any high dollar Martin he had ever
played. A dealer friend of mine offered to trade me a much more expensive guitar for mine that same night. I told him to order his own, this one is mine !
Thanks again guys, I'm telling everybody I know about your products and I'm sure I will be back !!!! Thanks, |
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03/11/2003 Very nice guitar... best playing accoustic I ever had. Thanks |
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03/08/2003 Dear Mr. Zager, I received my Zager guitar today. It arrived in perfect condition, and very nearly in
tune. I am most impressed with the playability and action. I had been taking your on-line lessons using a mid-range Washburn, and progressing pretty well. Or
so I thought until I picked up the Zager. The difference between the Zager and the Washburn is unbelievable. In just about a half hour on the Zager, areas I
formerly struggled with a bit became EASY (such as the F chord in House of the Rising Sun), and my practice has become more enjoyable with success. The guitar
sounds beautiful, plays easily, and looks great (the abalone inlay is a very nice touch). It SOUNDS as good or better than any high end guitar I have played
in the music stores, and puts them all to shame for ease of play. Shipping was fast and the 'extras' (T-shirt, strings, autographed photo) are very much
appreciated. My only worry is PRESERVING the signature on the back of the guitar! I am proud to own a Zager guitar, and I hope that you all take proper pride
in the fine workmanship and excellence you provide to your customers. As far as your guitar method, I must say that I never expected to be able to play the
guitar so well in such a short time. My 13 year old daughter has been taking lessons for months and can't do more than strum a few chords. A lot of money for
a negligible result. I've spent about 1/4 of that money and time with your on line method and can play 'Love Me Tender' and most of 'House of the Rising
Sun'. Family and friends say it sounds as if I've been playing for years. To me that is true value for a low investment. What a fine guitar, and a fine
method. Thank you for the fun and satisfaction you have brought into the life of this stay-at-home mom. My toddler even asks me to play for her before
bedtime! I will be happy to provide a reference for any potential customers with questions. Believe me, if I can do it, anyone can! You just can't go wrong
with this guitar or method. Sincerely, |
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03/06/2003 Denny, I ordered my guitar on tuesday and it arrived on Friday, unbelieveable customer service to say
the least ! and the guitar is perfect, great tone, super finish, and the best action I have ever seen on an acoustic. I have been playing for nearly forty
years and have never experienced anything like the action and playability of my new Zager. Thank you. |
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