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04/02/2005 Dear Mr. Zager,
One word comes to mind to describe my new ZAD-20. Wow! I put a lot of research and careful thought into this purchase, and I felt very confident that this guitar would be easy to play. But I had absolutely no idea how truly beautiful it would sound. I just can't believe it. When I strum this guitar I can't help but get this uncontrollable smile on my face. It has such a warm full sound, and I love it. I feel like I just got the deal of the century on a two or three thousand dollar Martin. Thanks for offering such a fine playing and sounding guitar at a price an average Joe like me can afford. You should be very proud.
Best Wishes, |
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03/30/2005 Ok, so my boss got me a Zad-80 for doing some extra work for him. It arrived last week (actually a day early). I have been playing it for about 5 days, and I finally decided I needed to email you to tell you how happy I am with it. It truly is amazing. The modifications to the guitar are very subtle, and yet they absolutely make a world of differance. Today, I picked up my old guitar just to see if I could really feel the differance, and it really is night and day. I was able to practice for hours at a time without my fingers or hands hurting much at all.
I had been working on a Stage 1 song using Denny's system for a couple of months, and had limited success. Well like I said I have had my guitar now for 5 days and I pretty much have the song down. I really couldnt be happier.
Please feel free to give out my email to anyone who might want my input.
Thanks again |
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03/28/2005 Just wanted to drop you a line and tell you that your guitar is freakin amazing and that its my new love. I've had it for a few months so this email is a little over due. But i had to let you know that im extremely satisfied and that im recommending to everyone your guitars. They are indeed a work of art.
Much Thanks, |
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03/28/2005 Hello, Mr. Zager.
I've been playing guitar as an amateur since JFK was in office. Over the years, I've owned two Fender Tele's (one was a 1920s example that I should have held onto, but who knew what it would be worth 20 years later?), a 1966 Gretsch Country Gentleman, a 1968 Gibson L5 CES (that's the top of the food chain, so I've still got it), a 1979 Guild D-35NT, and finally a Martin D-35 last year. All fine axes in their own way.
As you might imagine, I don't gravitate to makes and names I don't already know. Until just over a week ago, Zager guitars were about as familiar to me as the moons of Jupiter. Never heard of your product, although your name was familiar from the music world of my youth.
So why would someone like me even consider your guitar? It happened that I was charged with locating a suitable acoustic guitar to donate to a christian mission and homeless shelter that holds evening chapel services. They needed a guitar but had no money for one. I took up a collection in church for it and had enough for something modestly priced. But I didn't want to get some used guitar; how could I do that and be able to look them in the eye? But really, can anything good be had for four hundred bucks? Experience said no.
Running across an eBay ad from Zager calling it's product "E-Z Play", I was curious. I read the online reviews. "Somebody is a nut", sez I: The reviews all were 9s and 10s. Dozens and dozens of them. Rave reviews...customer service that couldn't be beat...lifetime warranty...easiest playing instrument they'd ever seen...great sound...beginners and pros alike...it didn't stop. What's going on here? Has the world flipped out?
The most disheartening thing was that reviews for my beloved Martin were, on average, numerically lower than for your product! WHAT??!! You might as well tell me water runs uphill. As Elaine on Seinfeld would say, "Get OUT!!"
So what could I do? I ordered one. What's the worst that could happen?
Today it arrived. Seems to me the labor alone to make this thing play like it does is worth the selling price, plus you get a fine guitar. I see now why C. F. Martin had you show them what you were doing: It works. In fact, I paid about $100 to have the Martin's action lowered a tad by a local shop, and it still doesn't play near as easily as your ZAD-20.
I have to tell you one funny thing, though, that had me doubting your product. After a few minutes of playing, I wanted to compare it side by side to the Martin. To make sure they were both tuned the same, I walked over to the wall where it hung and plucked the bass string. That's funny, I thought, the new one was tuned low? I twisted the Zad's tuner up a few steps to match the Martin's pitch, the string broke, and I thought, "Yeah--look at that." Then I realized I had left the capo on the Martin's second fret and I was cranking up the new strings far too much. Should have heard it was wrong, but didn't. I changed the string, and we're doing great.
My only regret is that I'm giving this guitar away next week to the mission. But I can always buy one of my own, right? As the Cheetos people say, "We'll make more!"
Thanks! And all the best! |
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03/28/2005 Just wanted to say thnks again. I received my case for my new 20 today. Every transaction very smooth, Every question always answered quickly. Great doing business with you and your co. will highly recommend to all my other want2be guitar player friends. |
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03/24/2005 Denny
First let me say that i have never written a testimonial for anything, i always figuried that i was purchasing a product the way it was advertised, be it a washing machine or in this case a guitar. I must admit that i was more than a little sceptical of your claims and the fact that my last guitar purchase took a whole day at the showroom finding just the right one made me even more uneasy about ordering a guitar that i had not had the chance to hold and play. I decided to take a chance and at the least i would have a "cheap" guitar to trash and save my Taylor 518CE for special events, the Taylor is the one that took a day of playing at least 20 differant models and brands and at a cost of 3200.00 was my pride and joy. After i recieved your guitar i was impressed with the setup right out of the box, i did have to learn to use a lighter touch on the fretboad and it made my playing more natural, i have since sold the Taylor and this "cheap" guitar is now my main player. In this case i think you went beyond your claims and so i award you the first ever Kenn Jordan Product Testimonial Award.
Thank you again for a fine product and if you ever start making washing machines let me know. |
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03/22/2005 Zager Guitar,
I just recieved my Zager Guitar. A Zad 80 om. I've never had a small body guitar,so at first I wasn't sure if I liked it.
Last night I played it for 5 hrs. All kinds of tunes I used to play were just coming out of it. I quit at about 11:45pm. It wound me up so much it took me til 2am to fall asleep,and I had to go to work today.
This little guitar is sweet!! I like your website too!! The lessons are very nice. I really like the Christmas songs!
Talk to you guys later!
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03/21/2005 Hello,
First, I would like to say how much I enjoy this fantastic new instrument. It has all the beauty of a guitar priced at $1000 or more and sounds like a million bucks. In addition, it has wonderful playing action. I have taught guitar for nearly ten years and have had the opportunity to sample almost every brand of guitar in production. Of all of them, this guitar has got to be the most playable. This is the finest sounding guitar I have played. It also has the best action of any guitar I've played from the head-stock clear through to the 10th fret. As I said before, I wear two hats as both rhythm and lead guitarist for my band. I need a very versatile instrument for my live playing. So far, this is the closest I have come to finding exactly what I want. I am one very picky person and I apologize for that, but I have to be. I would also like to thank you for the strings and the T-shirt. I didn't expect that and I love surprises. I assure you, should I need another guitar, I will be contacting you. The guys at the music store where I teach were equally impressed. If anyone I know needs a new instrument, I will be sending them your way.
Thanks again for everything and keep up the good work. I believe you are probably one of about ten luthiers in the world that truly have the health of the fingers of their customers ahead of the almighty dollar.
God Bless, |
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03/18/2005 I just want to say that I really love this system and the support and feeling of actually being important to you guys.
I love when I e-mail you with a suggestion or question it is answered immediately, I was not really expecting any type of response and I get very personalized answers to my questions.
Keep up the good work. |
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03/18/2005 denny, junior and tony:
Hey guys! It's been about 9 months since i received this guitar. As a left-hander, i had so much trouble finding an affordable guitar that also sounded great. Having never played before, it was your site that sold me on your instrument before purchase, but it is the guitar itself that has sold me after the purchase.
This guitar is truly wonderful. Professional players have commented on the excellence of its tone and sound quality to me. I am now to the point where, when i find another left handed guitar and play it, i am very disappointed, as it is not near the instrument as the one i purchased from you folks. I am in a beginners group class, and none of them are as along as i am; to which i greatly credit the work you folks do in setting these guitars up to make them almost play themselves. Thanks again. All the best. |
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03/18/2005 I have been using your web site for lessons now about 2 months. Although I have had a guitar for many years, I am very much a beginner. The best thing about your system is that I can play songs almost immediately. I can't say they sound very good yet, but I'm getting better and I have very specific songs to work on. I am enjoying myself and am determined to stay with it.
I really never understood how playing the guitar is so physical as well a mental. My fingers are definitely sore but getting tougher. The finger dexterity and strength is hard to develop. The C chord with the thumb is really a tough one. I know it will take time. The advice and practice suggestions are right on. I have to resist the urge to move forward through a song before I am really ready.
I found the flat picking lesson playing along with the Johnny Cash song. That's worth the price of admission on its own!
Thanks for all the work that I know must go into creating your site and many times I just watch and listen.
See you on the web. |
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03/15/2005 Dennis,
The guitar arrived late yesterday and Elisabeth is very happy. She said she was able to play until her arm got tired, instead of until her fingers got sore.
When I woke up this morning she started playing again....
Thanks for everything. |
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03/12/2005 Guitar arrived today in perfect shape with nary a scratch on the box. It's beautiful. My initial impression is that this guitar will help me a lot. |
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03/10/2005 Hi Dennis,
Well, I am in a state of shock as I write this. I think you will be also when you finish reading this. About a week ago, you sold a ZAD-80 acoustic to a fellow by the name of Joel Bennett in Las Vegas, NV. Joel & I work
together.
Now, I have been bragging about your guitars to everyone I come in contact with. As you know, I own the Zager Modified Martin DM-1STCE. You remember how much I love this guitar and have not been able to put it down. I have been saying that I was going to have another one of your guitars soon as I wanted to play the Zager and see how it truly compares to the Martin.
Joel made that happen today. This ZAD-80 was purchased for me as a gift for helping him out last year. So now I own both guitars and I have been playing the 80 all night. Your right when you say it might be a little better than
the more expensive brands. What a beautiful instrument. The inlay, the action, THE SOUND, I am truly in heaven. I finally have a straight acoustic guitar I can fool around with, especially, while I'm watching Mr. Zager and
the online guitar instruction course.
As I have told you before, I own many guitars and have enjoyed the purchasing process as much as I enjoy playing them. Each one holds a special place in my heart as I remember the entire experience for each one. Now, How
about getting two Zager guitar's in one month. I always knew I would own another Zager, I never would have thought it would be so soon. I think I'll wish for a travel acoustic next.
Warmest & best regards, |
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03/09/2005 Greetings,
This summer I bought a guitar from you. I am very happy with it. It sounds nice and is easy to play. I re-strung it today with LaBella Silk and Steel .011's. I think they make the Zager nicer. I have them on my Fender, and Epiphone as well. Anyhow, I like to play things a while before I give feedback. I am very happy with the Zager, and think it is a bargain. Excellent product, excellent price.
Thank You, |
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03/08/2005 Good Afternoon,
Just received my ZAD-80. It really is a beautiful guitar and it plays like a dream. Thanks for all your help.
Sincerely, |
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03/06/2005 Dear Denny,
Just wanted to thank you for your answer (video) on my question. I was very surprised to see the resulting answer on a video. WOW, that's awesome to have that kind of tuturing!!!
I love my Zad-80, it's a great guitar and I would be happy to share my overall experience with anyone.
Thanks again for taking the time to answer my question so throughly...
MS |
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03/06/2005 To Denny Zager and the Zager Team:
I think enough time has passed for me to weigh-in on my Zager experience.
The first part of the Zager satisfaction equation:
In late August of last year, I decided that I wanted to finally restart the guitar lesson process that had lain dormant for forty years. (Yes, Denny, I do remember "In the Year 2525"). I wanted to buy an inexpensive Martin, and while shopping on the internet, I was directed to your site and started learning the Zager "String Science" story and how it applied to certain Martin's that your company modifies with the "String Science". As I studied the features available, compared the features, Martin's to Zager's etc., I couldn't help but give the Zager Guitar a try. More guitar for the money!
With regard to the quality of the guitar, I am no expert, but (unsolicited) several people, one of which is a classical guitar instructor told me they can't believe what I paid for it. I do remember the experience of playing my first guitar forty plus years ago and (irrespective of how calloused your left fingers get) playability was a problem. This guitar is a breeze compared to my memories. Like all guitar geeks, I go to the guitar store and pick up guitars that are five times more expensive. They don't compare in the feel and the ease in playing. I love my ZAD-20CE, I'm sure that I'll play it forever!
The second part of the Zager satisfaction equation.
When you get a guitar, you want to play it!
I remember sitting through lessons for a half hour per week, going home and trying to get through miserable drills and attempting to read music that couldn't be more removed from music that I wanted to play. In retrospect, I'm surprised that I stuck with it as much as I did.
The on-line video guitar instruction, the lessons and the notation method is remarkable. When you're attempting to master a song and when you play it something is missing, being able to see and hear (over and over if necessary) Denny's technique and sound is like being to access your teacher anytime of the day or night. Let me be clear, I am no where near the quality of Denny. But if you follow his instruction, take advantage of his attention to detail and his years of experience playing and teaching all contained in the on-line instruction package, you will be amazed at how much you will learn.
Also, I current subscribe to another on line guitar instruction method. It's not bad, but I use Zager ten times more.
I'm one of those people that will watch a football game with the TV volume low and play my guitar. So, I play (at least I have the guitar in my hands) a lot. I'm at level three after five months, and learning songs that I never believed that I would play. This is good stuff!
Thanks, |
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03/03/2005 To the Zagers: I am so pleased with my new Zager ZAD-20 guitar that I wanted to let you know how I felt. When I bought it, I was skeptical about the claims published on your web site, because the prices you charge are so modest compared to the prices for the premium guitars against which you compete. In fact, I never would have dared to buy it sight unseen if you had not offered an unconditional guarantee that it would meet with my expectations and your claims. Well, it did. It looks and sounds better to me than most guitars costing twice as much, and it plays smoother and easier than any other guitar I have ever played. What more could anyone want? You may give my e-mail address to anybody who wishes to confirm that I wrote this and that I mean every word I say. Sincerely yours, |
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02/28/2005 Dear Denny,
You folks are truly incredible, I am just amazed at how easy it is to work
with you. I used to be the Technical Services Manager for SP Newsprint here
in Newberg Oregon, so I used to travel a lot and my life was dealing with
complaints and other issues with our paper (mostly big pressroom such as The
LA Times and Chicago Tribune). Customer Service was my life and I used to
put on seminars on "How to Make Customers for Life", so I am a good judge
of corporate character. In a nutshell it, customer service can make or break
a company, so it is with this personal knowledge that I make the comments
regarding your customer service. If I wasn't retired you can be assured that
I would be knocking on your door asking for a job. It would be great to have
you as an employer. Please take note that most on-line companies practice
opposite services, yes even the big companies in the music field. Please
show this note to your dad and tell him that he has truly created a customer
oriented company that will succeed for many years to come.
It is with my heart that I say "thank you", and after I finish my online
course with Denny I plan to dedicate my first solo to him...
Take care, and let me know what you would like me to do next....
Sincerely, |
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02/26/2005 Hello,
First of all I like to say thanks for the great guitar. It has met my every expectation and then some. It is a beautiful piece of art. I have received numerous praises from students and my instructor/friend. He will be recommending your guitar to friends and future students. Thanks for everything. I also had signed up for the online instruction. That is going well. I hope to be playing "Love me tender" very soon to showcase my investment.
Thanks |
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02/26/2005 Denny.
The guitar came today and it was everything you promised. I am so happy. The sound is just too good to be true and my fingers didn't feel cut into like before with the other guitar. And wow!!! the shipping was fast. It came in two days. Thanks, |
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02/26/2005 Hey Dennis,
I play the guitar every night and just adore it. I can't seem to put it down.
Now, you probably hear that a lot but, you should know I own 12 guitars plus
2 bass guitars. Tonight, I put the guitar through an old Ampeg Gemini 2 and
couldn't believe the sound that came out of that old girl. Thanks so much
for all you folks have done for me and I tell everyone your story and that
they should call you guys and buy a Zager. I'm probably going to have to
have another one real soon.
Warmest regards, |
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02/22/2005 WOW, WOW, WOW!
The UPS man just delivered my guitar and I felt like a 5 year old at Christmas time while I opened the box! It is much more beautiful than I expected! It plays and sounds great!
Thank you Denny! |
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02/20/2005 Dennis,
One last message I had to write you to tell you about my Zad-20. My friends can hear my guitar over theirs and have commented on how nice it plays, they were skeptical before hand on the volume but not anymore. This could be a Bluegrass players dream. I know it will only get better with age now. Also thanks for taking the time to answer my questions and concerns as you guys like I said before do have great customer service!!! I am telling all my friends about this guitar now and I hope some of them will order from you.
Sincerely, |
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02/19/2005 Hi Dennis,
My guitar showed up Friday right on time, and sounds beautiful. Thanks for all your help. The picks and t-shirt are a nice touch, and will be put to good use. Thanks again. |
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02/16/2005 Hello, Denny! This is sammy K, musician on the rise! I recently purchased your Sigma DM-1STCE Acoustic Electric. Truly, truly amazing! The difference from the Acoustic Martin i was playing previouly was evident from the first note! I will be performing with jamie (my guitar) for the first time on the fourth of February in a "new musicians showcase". She compliments my music very well! It would have been nice to "chat" with you about the tricks of the trade, but you seem to be booked at the moment. Some other time! Talk to you soon! |
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02/16/2005 My new ZAD-20 and case arrived Friday. It is thing of beauty and a joy forever! I am so pleased.
Thank you... |
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02/16/2005 Dear Everyone-who-worked-with-me-at-Zager Guitars:
I was skeptical. Buying a guitar sight unseen over the internet seemed harebrained. On the other hand, as a relatively new player it wasn't easy to be confident or comfortable trying out guitars in the shops, even though I got some truly expert help along the way. The 100% ebay rating, and the chance to try the guitar in my own home, and with my teacher, convinced me to give the Zager a try.
The first guitar I got was a ZAD-20-OMCE. I loved the way it fit me. Much more comfortable than the Yamaha dreadnought I'd been playing. However it sounded a bit too bright to my ear for the fingerstyle music I'm learning. Emailed with the you and you sent me a ZAD-80-OMCE to try. As soon as I played it, I could tell this was my guitar.
Your description of your guitars is right on: low easy action but no buzz, wide string spacing, extra light strings and great intonation. This guitar is a joy to play. The on board tuner helps me get my ear dialed in, and is well worth the extra money.
I took both Zagers and the Yamaha to my next lesson. My teacher, who is a brilliant full time performing musician and teacher played all three. He liked both Zagers, liked their sound, and thought they were both fine guitars, well made, and excellent values.
Returning the ZAD-20-OMCE was painless. UPS emailed me a shipping label; I repacked the guitar and dropped it off at the UPS store. The return shipping didn't cost me a penny.
To sum up, I found your website to be completely accurate, and it turns out this was a really comfortable, easy, and time efficient way for a dedicated beginner like me to buy a great guitar. I'm taking the time to write to encourage others who might be feeling hesitant about this process to go ahead and take the leap. It certainly turned out well for me.
My thanks and best regards to all of you,
Sincerely, |
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02/13/2005 Dear Denny & Company,
WOW!!!! I just wanted to let you know that I finally received my awaited my guitar. It took a bit longer than expected (getting here) due to the holiday but it finally arrived. First of all I want to let you know that I am NOT by any means a good guitar player. I have been trying to learn to play for about 2 1/2 years on a fairly good handmade Yamaha APX-10CT in which I had the action lowered to help my sore fingers. I now UNDERSTAND your advice to novices about selecting a good instrument to learn. I have been totally blown away by this guitar which makes me understand all the great reviews by professional and beginners alike (I read most of them before deciding). I also went to Guitar World and played on a Taylor 810 ($2199) as well as the Martin D41. I have to tell you that your technological improvements not only makes your guitar much easier to play but the sound appears to me as good if not better. I can't seem to want to put the guitar down, I love it!!! and guess what, my fingers can handle it without complaining!
I also signed up for your on-line lessons (videos) and I was struggling with the D chord on "Love me tender" on my Yamaha. NOT so with yours! I also noticed that the configuration of the neck is MUCH MUCH easier on my new Zager. Everything seems just smoother thus allowing me to concentrate on the task at hand (your lessons). Although I have been primarily using a light pick I really want to learn your method of finger picking which, by the way, is also easier on the Zager I imagine due to the better spacing (am I wrong?). At any rate Denny, you have a great product and I feel sorry for your competitors. They can brag all they want about their names etc, etc but they can't match your product. I came close to buying a used '96 Taylor 810 from a local fellow here in Portland. He wanted $1220 for it and look at what I got for $595!!!
Please thank your staff on my behalf for caring so much about a truly AMAZING product, and THANK YOU for being there and "holding" this novice's hand. May our Lord bless you for caring and for having the desire to help frustrated people like your truly....
Feel free to use my name for any referrals. Rest assured that I will spread the good word .... |
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