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06/13/2005 Hi Zagers,Want to tell you that even with your 100% money back guarantee I had a case of buyer remorse
when the ZAD 80 arrived. Spending that on a guitar may not be much to some but it is to me. Well after opening the box and playing the guitar I ran down to
the local music store and played every instrument in the same price range. I'm sure you know but NONE of them came even close to the Zager. The trip to the
store proved to me my purchase was a great buy so I'm better now. I've never written a letter like this before but I wanted to let you know how happy I am
with the guitar.Thanks, |
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06/10/2005 Hi Dennis,The Zager ZAD15 arrived this afternoon in great shape. I've heard maybe a handful of baby
sized guitars before but never expected such a full tone as this one. The wee ones can hold it just fine and it's really easy to fret. I can't thank you
enough for sending it out to us. Please be sure to let everyone there know how appreciative we are.Take care, |
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06/10/2005 Hello Denny Jr. and Senior,Well, wanted to hang back a little before I let you know what I thought
about my Zager ZAD 80-CE and the buying process I experienced. First, I want to thank Dennis Zager Jr. for his quick response to several email questions I
had. I am 52 years old and started playing guitar in my late teens. After a long layoff, the time and desire seemed to cross paths, and about a year and a
half ago I started playing and practicing again pretty much everyday with a Les Paul and later, an acoustic electric I bought secondhand. As I started getting
back into it again, I definitely wanted to get a better acoustic or acoustic electric. Being a product of the seventies, I still remember sitting around and
playing with my friends on some Martin's or Gibson's and appreciating the great sound, tone and harmonics on these guitars.I came close to pressing the
order button on some half price Martins on a large well known Musician's ecommerce site. But if I was going to shell out 800 or 900 dollars for a guitar
promised to retail for twice that, I thought I would do some more research, and as many others did, ran into Zager Guitar on eBay, seeing if I could get a
good deal on a used Martin.The more I read about Zager, the more I liked. I saw all the testimonials and the videos and pictures. It seemed a lot of Zager
fans were very satisfied to the point of being almost evangelical about their Zager guitars-kind of like I act about my Mac computer! Dennis Zager Jr. got me
to consider getting a Zager over a Martin Sigma, and I figured that they would work extra hard on developing a guitar that had their name on it. Guess I was
right. I order a ZAD 80CE and a Zager case-figured I ain't going to put a Zager in a Martin case. I figured that worst case scenario I could always get my
money back if I didn't like it, and I also noticed something interesting, I never saw any used Zager's on ebay-only new ones through Zager.My Zad 80CE
arrived about a week ago now. I was impressed with the intonation looks and playability. I had both my Les Paul and Acoustic Electric set up by a luthier
friend of mine who is also a professional musician for low action, but the action I have on the Zad 80CE is so, so much better. It is not hype ladies and
gentlemen. Its the lowest action I ever played with no fret buzz whatsoever. The finish on the guitar is impeccable. The abalone inlays are beautiful. I have
to admit almost too beautiful for a while, with the inlays around the edges, but sure enough, all that extra abalone grew on me, and I wouldn't have it any
other way now. The neck play and fret action is superb, and I love the wider spacing on the strings. After allowing that it was new and I was stretching the
strings with bends etc., it stays in tune great. The Fishman electronics and tuner are great! Played it through both my Fender and Behringer modeling amp and
it sounds fantastic. Got rid of hum and muddy amplification I‘ve experienced with passive electronics on cheaper AE's. I've also signed up for the online
lessons. Finger-picking is my next frontier. Really enjoying it so far.Now for the last deal, being manufactured overseas, even though it is set up in the
U.S. Most of the exotic and non exotic woods for guitars made by Martin or Gibson come from the same area of the world where the Zagers are made. There is a
certain elitism among a lot of musicians, that if it is not made here in the USA that it is an inferior product. I know it's apples and oranges, but its
almost the same deal with pro cameramen friends of mine that snivel at a $10,000 HD video camera, because guess what-they paid $95,000 for their non HD
digital camera 5 years ago. The whole idea about international trade, if it works right, is that you have the possibility of getting a superior product at a
superior price. I think that's what I got with this Zager and my Zad 80-CE. It plays exactly they way I wanted and looks and sounds great. This is a solid
guitar. Playability, intonation and appearance, and value-is there anything else you really need? This guitar to me is a great bargain. And the Zager
Professional Hard Shell Molded Case is killer. Thanks.Best Regards, |
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06/10/2005 Dear Mr. Zager and crew, I just wanted you to know how blown away I was by my new guitar. The minute I
picked it up, I knew it was special. It is twice the instrument you said it would be. And a work of art as well. I almost can't believe it is mine. I
played a lot of guitar when I was a younger man, but somehow all those responsibilities of family and working got in the way. I had a bypass surgery a few
years ago and as I have come out of it, I realized there are some things too important to let pass You have helped me get my music back into my life. I hope
this isn't my last Zager. I'll tell you this, if any of my grandkids get interested in guitar, they are getting a Zager from Grandpa. Well, I just wanted
to thank you. |
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06/07/2005 Hi DZJR I can't thank you enough for all the back and forth E-mails and the final delivery of my new
Zager ZAD 80,the quality and sound is nothing less than 100%. The next one I buy will be a ZAD 50CE. I have a lot of Bluegrass freinds and they are die hard
old time Martin fans, but can only speak well of my Zager guitar. You truely do have to get in the $2000.00 range to compare sound and workmanship with the
Zager and then the low action and EZ-Play comes into question and CHING CHING $$ Zager wins again! |
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06/04/2005 I purchased a ZAD 50CE about two weeks ago and it was all you promised. It is easy to play and has a
fantastic tone. I have been playing for over 40 years and this guitar has truly renewed my interest in playing. Several of my guitar playing friends are
amazed at the amount of guitar you sell for the price you ask. Keep up the good work.Sincerely, |
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06/02/2005 Hey Dennis...I got home today and the guitar was waiting in my kitchen. I just wanted to let you know
that I'm in love with it. I would put it up against any Martin on the market for sound, and as for playability it blows everything (even my Gibson jumbos)
out of the water. I will surely be using it live. If you would like, I would be happy to write a review for you, and send you over some pictures of me
playing it whenever I get them. I don't use acoustic live at every show, but we have a few in-stores and some live on-air stuff coming up in the next few
months and I will definitely use the Zager. Let me know if you would like me to write something up about it. When we re-vamp our website we will be adding a
list of the equipment we use. I will put Zager guitars before Gibson, Fender or Martin.Also, where are you located? I travel a lot. If I am in the area, I
would love to come meet you both in person and take a look at the shop.Thanks so much, |
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06/01/2005 Hi Dennis, My guitar arrived in two days and in excellent shape. I am amazed at the fast service. It's
a beautiful guitar. I haven't been able to put it down. The guitar sounds fantastic and is so easy to play.Thanks again for the great service. |
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05/31/2005 HI, I LOVE MY NEW GUITAR IT PLAYS SWEET! A GREAT SETUP ON THIS GUITAR IT SOUNDS REAL SWEET AND LOOKS
JUST AS SWEET AGAIN SORRY ABOUT BEING SO LATE IN SAYING THIS I LOVE MY GUITAR,THANK YOU |
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05/29/2005 Greetings Mr. Denny Zager,I received the black ZAD-50CE (Black Beauty, as I call it) three days ago in
theafternoon. I pretty much played it all the way till two o'clock in the morning. The sound is very, very impressive. The notes are crisp and candid, and
the basses are very punchy and very entertaining to toy with. Strumming chords is also a surprising delight, as the strings have an eerie bell like hum -
very resonant. The harmonics seem to be very pronounced. I have a good classical guitar, and a very expensive and world class flamenco guitar…haven't
touched either one since the ZAD arrived!I must say that I did doubt getting a black ZAD because a lot of the black or all-solid-color acoustic guitars that I
see in local music stores seem to look... well... cheap. I figured that when I receive the black ZAD, I would simply return it for a natural one. But when
the package arrived, and I unraveled the packaging to see it... my immediate impression: This IS Black Beauty! Mr. Zager, your photos of the black ZAD-50CE
fall way, way, and VERY way short of the true beauty of this guitar - and perhaps all your other black guitars too. One thing, besides many, that I
absolutely notice about this guitar - the abalone inlay around the soundhole has some tints of blues and reds, but overall, it has a sparkling emerald color.
But the amazement is, against the black color of the guitar, the abalone looks as though it is actuallly glowing. Simply beautiful. In terms of sturdiness,
not much to say. This is a very sturdy guitar. Nothing feels cheap about it. The electronics work wonderfully, and the built in tuner is gonna cut a lot of
time look'n for that hand held tuner I always use.Now comes the real magic. Mr. Zager, your string science is the answer to my dilemma. I've been playing
nylon string guitars for over a decade now, and every now and then I would toy with the steel strings. I love the sound of steel string acoustic guitars, as
certain sounds and music genres do not sound as good or appropriate with nylon strings. So I've always wanted to cross over into steel string acoustics, but
every time I try, many of my fingering gets very sloppy. Being predominantly a classical guitar player, it is hard to get used to a guitar where the strings
are very close together, and the string tension relatively harsh. NOT THE CASE with your guitar, as I had originally hoped. I can play my classical stuff as
well as some folk fingerpick'n and my fingers feel right at home. Although I have played acoustic guitars before and checked out many from all price ranges
at local stores, the ZAD-50CE is the first acoustic guitar I've ever bought for myself. If I truly felt there was an acoustic guitar that was a better deal
in terms of sound, construction, price, beauty, and allowing my classical skills to cross over, I would've bought it. The Zager takes that spot! I love
this Black Beauty!Thank You So Much, |
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05/29/2005 I have just ordered Zager number two. Last week I took a guitar lesson using a loaner. I could not
believe the difference in playability (Yamaha). So I want to thank you and your Dad. Keep on Set em up right. I am singing your praises. Rock On.... |
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05/26/2005 Dennis - Thank you so much! The lessons are soo appreciated. My playing has never been great, somehow I
have never been able to break into what other people call "mastering" the guitar, so the lessons will really help. I just enjoy sitting and playing, recently
I have been working on the blues. If at anytime you need my assistance defending or advertiseing your product, please do not hesitate to contact me. I am sure
that there are many people out there who have had to give up the instrument due to arthitis or other conditions in their hands who could possibly return to
playing if they had a chance to use your guitar. I sat for many hours playing the guitar and trying to figure out how you guys do what you do. It really is
the most amazing guitar I have ever played and at my age I have played a few. Today, I am just going to go home this afternoon and enjoy it and let you guys
figure out the rest. Again, thanks for the lessons and please do not ever hesitate to contact me or to use my name in relation to advertising your product. |
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05/23/2005 Hi Denny, received the guitar yesterday, 9th, ordered on the 6th. Fast delivery to Ky from
Nebraska. Beautiful instrument and sounds even better. I am one of those "Music Store Students" from years gone by. Have been researching your web site for
a while and finally decided to give it a try. I feel that I have already learned more in one day using your online lessons than I ever did at the
"Store".Very excited about the guitar again, don`t want to put it down. Thanks so much for your service. |
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05/21/2005 Rcvd my guitar today. EXCITED!! Played for 2 hours and my fingers aren't sore, no buzzing.P.S. you
should make a bigger deal about the tuner being built into the eq. So nice to have!Thanks, |
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05/21/2005 Dear Denny-Much to my surprise yesterday, when I got home there was a large box in my living room and
within a brand new Zager ZAD-50 guitar. A week before I was telling my family that it was becoming increasingly difficult for me to play my guitar due to the
fact that I have severe nerve damage in my left hand and have lost some of the strength in my fingers. At the same time, I told them that I had heard of this
guitar, which I had seen on-line that was, suppose to be easier to play and that I had planned to get one as soon as I got my next paycheck. Not to go in
great detail and bore you, but this past year I was involved in an accident that after multiple failed surgeries put me permanently in a wheelchair and
overwhelmed by debt. When my spirits got low, I always picked up my guitar and it was always comforting to know that I could still play. When the nerves in my
hand started to go (caused by an unexpected complication from one of the surgeries) , it became increasingly difficult for me to play my Ovation so I began
to search for one that was easier on the fingers. Therefore, my Mom being the greatest Mom on earth ordered this guitar from your company as a surprise
present to me. My family and especially my Mom have really been there for me this past year as I was going through the grieving of losing my ability to
walk.When I found your web site, I became very curious if it was hype or if in fact you had somehow been able to develop a guitar that not only sounded great
but also was easier to play. At first, I was very leary, especially at this price. Well folks let me tell you this is not hype. From the time I picked up the
guitar, I was impressed with not only the beauty and design; thin neck, lightweight but the sound was amazing. I have played many top-end guitars lately
(costing thousands of dollars) and this one easily matches theirs note for note. The best part however is that now I can play chords that I have lost before,
including bar chords and hard to reach extensions at the fifth fret. Call it whatever you like, "string science" or set-up what I have is a guitar that is not
only beautiful and sounds like a custom-made guitar but also has the ease of playability that I have not found on any other guitar. Now I am no luthier and
honestly, I do not care or want to know how you accomplished this great task especially at the price, all I want to do is say thank you for an amazing
instrument, one that I will cherish for the rest of my life. My next task is to sign up for your classes. If you can do this kind of magic with a guitar, your
lessons must be equally as great.Sincerely, |
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05/21/2005 I've had my new ZAD80CE guitar for a week now. I truly believe it's a gift from God. I've been
playing guitar for 3 years and have been looking for a guitar that's easy to play for long periods of time. I like to play christian music. I took it to a
jam session at my wife's grandparents church and played for 2 hours with other guitar players who play gospel music up and down California. Most of these
players have been playing guitar for over 30 years. I received nothing but compliments from them. Thank you and God Bless you! |
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05/17/2005 Denny,Just wanted to let you know I just ordered my second Zager guitar, a ZAD-80. I recently began
learning to play and have decided to leave my ZAD-50 at the office so I can practice during lunch and I will leave the new ZAD-80 at the house for playing in
the evening and on weekends. A friend of mine who is an excellent guitar player picked up the ZAD-50 and played it. He looked at me and said "you must have
paid $2000 for a guitar with this tone and ease of play." You should have seeen his face when I told him what I actually paid.Can't wait to receive the 80.
Thanks for providing such a wonderful and affordable guitar. |
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05/15/2005 Dear Zagers,I received the Zad-80 today. VERY NICE!!! The sound is all and more than I hoped for. It
playes like a dream. Maybe I should buy the Cutaway electric now!Thanks again, |
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05/14/2005 Denny Sr and Denny Jrand all the fine folks at Zager Guitar What else can I say besides WOW
UNBELEIVABLE!I had originally decided to buy a Martin DM-1 but after a few emails with Denny Jr. I was offered a blemishied Zager ZAD50 for the same price.
They only had black and sunburst, neither of which were my first choice in color, but they were ZAD-50's. Inspite of that this seemed like an offer to good
to pass up so I jumped on it (since they only had 2). I never thought I'd get a chance to own a ZAD-50. While the price is excellent they were just a bit
over my budget. I placed my order on Wednesday around 1:00 p.m. and had my new ZAD-50 by 10:30 a.m. on Friday. Not even a full 2 days. Now how is that for
service? It arrived double boxed in great shape and still in perfect tune. Now if this is a blemished model I sure can't see the flaw. Looks perfect as far
as I can see and the tone is out of this world. The EZ-Play technology was immediately noticed. I saw this on the first A chord I did, which have always been
a problem for me. I'm going to see my brother this weekend and can't wait to show this guitar to him. He has owned 2 Ovations for over 25 years and I think
this Zager will blow him away. This is one beautiful guitar both in appearance and sound. Mr. Zager keep up the good work and thank you for this wonderful
guitar. It was a pleasure doing business with you and your family. |
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05/11/2005 I've been fooling around with guitars for 55+years and this is the best sound and action I've ever
had, and I have to admit even better than my Gretsch, which I didn't think possible. Thanks for the great communication and feel free to use any of the
above any way you see fit. Many Thanks
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05/11/2005 I received my EZ-Play Zager ZAD-80 Acoustic Guitar today. Everything is quality. The sound is sweet
and pure, it is easy to play and it is absolultely gorgeous. Can't ask for any more than that. Looking forward to years of service from a beautiful looking
and sounding instrument. |
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05/11/2005 Hi Denny,Thanks for sending me the modified Martin. It is a fine guitar. It is alsothe easiest playing
Martin I have tried. The sound is different from theZager but I actually prefer the richer tones from the rosewood and cedar of the Zager tothe brilliance of
the mahogany spruce from the Martin. The Zager was also easier to playso I will happily keep it. I thought of keeping them both but I would haveto hide on
from my wife as I now have four guitars.You offer a great product at a very reasonable price and that makes a greatinvestment.Thanks, |
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05/08/2005 Dear Dennis and Denny: It's been about 7 weeks since I first received my ZAD50CE, and a few more than
that since you guys have had to answer all my questions about the product. I would like to report that this guitar is causing me serious marriage, job and
sleeping issues. I can't put it down! I've owned a guitar off and on since I was sixteen, now I am fifty-two and like so many, I have always wanted to
play. Other guitars are difficult, even the nylon classical. (which I've stayed with until now) What has impressed me so much, beyond the playability is the
incredible sound. Whether you hit a single note or a chord, there is no buzzing and the note(s) just resonate. I can put this against any higher priced guitar
I looked at, researched and tried to play; cheaper ones don't come close. Also the finish and workmanship is flawless. Another feature nobody else will match
is your communication and service. Buying a guitar anywhere else is like a car, once you've purchased it it's over, but not with your company. My next step
is to learn for you lessons on-line and try to improve. I now believe I can get help, 24 hours a day. So I wanted to say thank you again and express my
sincere appreciation for offering your product, service and skills to all the "wish I could's". My very best, |
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05/05/2005 Good morning Dennis, Having seen & heard the quality of the ZAD-50 we purchased for our daughter. It
was only natural for my wife & I to be interested in buying one for each of us (we are both beginning guitar players).I placed an order for my guitar ( a left
handed ZAD-50CE). As always it arrived surprisingly fast in 2 1/2 business days. And as always it sounded incredible. Unfortunately, I noticed a cosmetic /
appearance difference that I personally couldn't get past. Your response to my concern, in replacing the guitar, was to answer with the same friendly
professional service that has become a trademark of the Zager name and a benchmark for the rest of the guitar industry to aspire too. As soon as my wife
decides between a ZAD-50 and a "Baby" Zager for proper fit, our third guitar order will be on its' way.Thanks for being a cut above. |
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05/03/2005 Dennis,My Black ZAD-50 doesn't look like a B stock to me.Guess your dad is really fussy. I appreciate
that ashis name is on there and he stands behind it.I never read the testimonials before today. It's weirdthat I have the same experiences as the others.
Youhave a great customer relationship and we all feelthat's the most important thing...well a fantasticproduct too! I can't think of another company that is
proud of whatthey make and stands behind their product.Thank your dad for making mankind trust worthy again!And for training his son in an honorable manner.
Arare find indeed. |
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05/02/2005 Hey Dennis Jr.,The ZAD-80 and case that my wife ordered has arrived in excellent condition. The guitar
is more beautiful in person. Even though I have no experience, the guitar sounds great. I ordered the online lessons and look forward spending quality time
learning from your Dad.Thanks, |
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05/01/2005 Hi to my friends at Zager Guitar, I received my new ZAD80 when I got home Thursday night. You know I
own several Zager guitars and they're scattered all around the country for my travel schedule. I looked at several higher end (as in expensive) instruments
and, as usual, decided Zager is truly the best product set out there. Well, my new ZAD80 didn't let me down. That guitar is incredible. Unbelievable
action, superb frets and set up, fabulous sound and gorgeous to boot. It's my new favorite, unseating a 'perfect' ZAD50 I've had for 8 or 9 months.
Dennis, thanks for listening to my requirements and working with me. You were more than fair. I've taken Denny's lessons for a few months now and gotten a
couple of level 3s to play nicely. Your products and service truly helped me in my desire to renew my guitar playing and take it to higher levels. I
recommend your products to anyone without hesitation. Best regards and thanks again, |
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04/29/2005 I sold my Fender F-250 on eBay yesterday and had another guy who was interested but waited too late to
bid.I told him about your great line of guitars and unmatched service and he is going to buy one from you.I have a few friends coming over tonight and I'm
sure at least one of them will be looking into Zager guitars.Hey, you should start an incentive program, refer a friend, and get a set if strings or something
like that. LOLAgain, thank you for your incredible service; you are both a one of a kind in this "sell it and forget it world" we live in. |
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04/29/2005 Dear Zagers, Thank you for the timely, professional and courteous manner in which you handled my
questions, especially after the sale. In a time when good customer service is a rarity, you people really stand out from the crowd. Your customer service is
unique in that it is superb! Your family clearly deserves the highest degree of praise and for that I say "thank you, you stand by your word!" Regards, |
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04/26/2005 Hi Denny Jr.,Well I got the guitar ZAD-80CE. It is very nice. I am most impressed thatyour dad is
able to provide beautiful playing an looking guitars to peoplelike me who would otherwise have no way of getting these excellentservices. Bravo! |
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