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11/27/2008 Hello Dennis,
Thank you for the prompt response. I've read in testamonials and on your website that this is the case. That being my first email to you as a Zager owner, getting a response so soon was very comforting. Thank you for the humidifier recommendation, if that guage doesn't rise to 40-45, I will purchase one soon.
Realize that this was no impulse buy on my part. I extensively researched your guitars for over 2 months. I even emailed you w/ a guestion about silk and steel strings about 3 weeks ago and expressed my intention to purchase upon my return from Wisconsin. I've read more testamonials on your site than probably anyone else! I've read feedback from your Ebay customers, reviews from links on your site and others. I've owned Sigmas and can appreciate the difference with one Dm chord. My Sigmas(one from the late seventies and the other from the early ninties) didn't resonate very well and seemed to be overly built and braced. Hey I'm not looking to pound in tent stakes w/ my guitar! Seems that I could've with either of those! I've a few friends waiting to get their hands on this baby as well. Hopefully you'll get another customer out of this and each guitar you sell. Nothing sells a guitar like a satisfied owner and a hands on session w/ a good guitar. |
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11/23/2008 Thank you for your customer service and product quality. I own 6 acoustic guitars and the only one I play now is the ZAD 20. My son played it once and is trying to sell one of his guitars so he can get one. They are nothing short of amazing!! |
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11/21/2008 My guitar (ZAD 80 OMCE ) just arrived!!! I am so excited. I have been waiting all day for the UPS man to come....
There are so many great things about my new guitar. The sound is awesome... Just awesome.
I cannot believe how easy it is on my fingers and I love the way it sits on my lap, right over my leg.... Like it was made for it.
The sound is incredible.
Perfect perfect perfect
I am sure I am just beginning to see its merits....
It sure is a beauty too. It is stunning....
I know I am going to enjoy playing this one.. My husband is going to be jealous...haha he has your ZAD 20 CE!
You have made my day and my birthday.
I am not a professional player. I just started teaching myself August 2006. I started on a small Larrivee.. Love it, but wanted something with a deeper tone and something a little bigger.
Thank you and God Bless.. |
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11/20/2008 Hi Zager Folks--
Just a line to let you know that I received my ZAD 20 OM today and am very pleased. She arrived in great shape and I have been playing this evening and really enjoying steel strings for the first time ever. Have been a classical/ nylon string player for 20 years and needed a very playable steel string for accompaniament purposes. Even bar chords are easy! I have very small hands (small person) and am not having any problems doing what I would normally do on my 640 mm scale length classical. Sounds sweet also. Thanks again and hope to deal with you all in the future. Appreciatively, |
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11/17/2008 Dennis,
Your Dad's lessons are great! I've been playing for nearly 40 years, and I really enjoy the lessons. I'm a finger style player and some of the songs your Dad teaches are songs I've messed with or wanted to learn for years. I subscribed for a month. My subscription is up now. That's OK though. It's a good product and I'm going to sign up for more.
Thanks, |
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11/17/2008 I'm getting older and my fingers just hurt too much to play my old Guild any longer. On the advice of a friend, I purchased a ZAD-80 and can actually play again! This is the easiest guitar I've ever played in my 35 years of playing. I would write many more words of praise, but I gotta' go play now. Thanks again!!!!!!!!! |
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11/17/2008 Hi Denny,
Received my new ZAD 80 CE. Beautiful finish and beautiful sound. I am also a student, returning to the guitar after more than 30 years...its a retirement thing.
With your lessons and this beautiful instrument, how can I fail. My neighbor, a 20 year plus player with 6 guitars, came over to see my new ZAD and it blew him away. Better sound and action than his guitars costing many times more than mine.
Thanks for the great service.
Best, |
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11/14/2008 Denny & Dennis Jr,
I've been waiting two years to get the
money together (two girls in college - guitars don't take high
priority). I have not been so excited about anything while waiting for
it to get here. When I opened the box, then the case, it was all I've
been waiting for. On any previous guitar I've had or played, I've never
been able to play an a flat without a problem. No problem any more.
Thank you for your quick response to my inquiry - again very happy with
what I have. |
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11/11/2008 Hi Fellows
Just a very quick note to say that I have received my ZAD 20CE OM Acoustic electric a week ago. My second Zager!
It will join my ZAD 80 in a place of honor. It is absolutely fantastic and the sound is superior. I must now get busy to list my Gurian on ebay as I don't think I will be playing any other guitars but Zagers. Hmmmmmmm, should i consider listing my Gibson J200 Special Edition? will I ever play it again? i can't put the Zagers down. Thanks again. |
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11/09/2008 Hey guys, I rec the guitar yesterday. I am really excited about
playing it out a bit. Today I will take it in the studio to lay
some
tracks and see how it works in there. Also Friday I will be at a
Colgate Countrymusic Showdown and will use this guitar.
I was very impressed with the presentation of the instrument.
The case
and the humidity tester.... the thing just jumped out and said im the
real
deal.
Of course the playability is great, however I need to get it
on the
road over this next month and really get a feel for it.
I have my buddy's Alverez.
Side by
side the instruments are both equally beautiful. The finish is
great,
the head stock is great, the inlay... there is one major difference
i see
though
yours really does play better!!!
Im an agressive player so I look forward to seeing if it
withstands
the playing style I have with the modifications you have made.
I will get back with you in a month.
I have showed the instrument to a dozen people since yesterday
and I
rec it about 2pm we had a outreach concert last night and I took
it.
Played and sounded equally beautifully!!!
Ill be in touch, Mike
Thanks for the shirt!!!!!!!!!!!! picks!!!!!!! Portrait!!!!!!!!
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11/08/2008 Zager builds a great guitar, but I was more impressed with their EXCELLENT customer service. I experienced their customer service several times during my guitar buying experience with Zager, and they were always quick in responding. They always did everything their website says they will. Zager's 100% money back guarantee is FOR REAL.
Thanks for your excellent customer service. |
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11/07/2008 Hi Dennis,
I've been associated with the music industry as a concert promoter in South Florida for more than 40 years now. I've rubbed elbows and some of the biggest names in the industry
In over 40 years in the industry I've amassed a collection of about 12 guitars from Ibanez and Fender to Carvin. I've had hundreds of guitars, but these 12 are my favorites, the ones I enjoyed playing the most.
Six months ago I purchased a Zager ZAD-20 acoustic guitar from you. This guitar has become the one that I play each day.
Every day a musician or two stops by my house for a few hours to chat about projects that I may have in the works.
Inevitably, they reached down, picked up one of my guitars and start playing. Most of the time after a few moments they put the guitar down and pick up another one. This usually goes on until they played all 12 of the guitars including the Zager.
They played the Ibanez, the Fenders and the Carvins but they always put those down and go back to the Zager.
Not one of them has ever said why they always go back to the Zager and I've never really asked, but I know why.
They go back to it because playing it is effortless and the tone quality is second to none.
I just want to say thank you Denny for a great guitar.
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11/05/2008 Hi Denny and Dennis Jr.
I received my new ZAD-80 yesterday. Wow - what a beautiful piece of work. The guitar is flawless and looks absolutely gorgeous. And it sounds as good as it looks.
When it arrived - I opened it and looked it all over with wide eyed amazement. It is truly a quality instrument. I had to do a little fine tuning as it had dropped slightly out of tune in transit. (I'm glad I purchased the case with it as the box was a little ruffed up - but the case and instrument came through unscathed). When I started playing the guitar - I couldn't put it down. I must have played it for several hours. I was able to play bar cords that I just could not get to happen with my current guitar. Your string science modification really does make a significant difference in playability.
You are right - the cedar top on the ZAD-80 brings out a very sweet and mellow sound quality that is unmistakably clear and crisp at the upper end with mellow lows. The sustain is awesome. You say it will get better with time? - well I'm not sure how it can get any better - but if it can - I'll appreciate this fine instrument even more.
Thank you for a fine product and an excellent company to do business with. I am thoroughly enjoying your on-line lessons - especially now that I'm not attempting to learn this style on my old (discouraging) guitar.
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11/05/2008 Thank you so much for the informative email.
I love the guitar! The finish of the product far exceeded what was pictured on your site. I did go down to the guitar store today to compare. I played guitars in the $3000-$4000 range and you are exactly right. What's the difference? Tone, feel, look etc..are all on par. I have been playing guitar for 25 years and am very satisfied with the ZAD 80ce. The recorded sound is so punchy and clear. I was initially skeptical about the testimonials but I am a true believer now. And I especially wanted to thank you for YOUR time the last couple of days. I know you must be busy but you have found time to answer ALL of my questions in a prompt manner. I am a very satisfied customer not only with the product but also with your excellent customer service...It is very much appreciated Dennis! |
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11/02/2008 hi Dennis,
I received my guitar last Friday; man, the sound & the look are so nice !! It can easily beat a $3000 taylor.
thanks again & please let Mr. Zager know that I'm so happy with my 80CE OM, |
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10/30/2008 Denny and Denis Jr.,
Well it's been 8 months since I purchased my ZAD20 and the neck hasn't warped, fallen off or the body separated and cracked as some skeptics on other web sites would have you believe. My guitar still plays sweet, in fact ,gets better the more I paly it. It's the 1st guitar I pick up out of the 7 that I currently own. Great product guys and excellent customer service from Dennis Jr. You just can't get customer service like this from one of the retail stores. Look forward to my second purchase this Christmas.
Warmest Regards, |
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10/28/2008 Dennis,
The guitar arrived safe and sound.
Now for the best part! I'm at work, & it didn't take long to draw a crowd!
Although I don't think it's appropriate for me to "cut loose" here in the
work place, I can tell you that after a few short chords & a little ditty or
two, Zager guitar has another goodwill ambassadore in me! I can't wait to
get it home this evening and REALLY get to play it!
Many thanks for such a great product and such great customer service! |
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10/28/2008 Hey Denny,
My name is Ryan Johnston and I purchased your lessons online about a year ago and I truely love them. My fingerpicking skills have become very fast and clean thanks to you. Thanks Again, |
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10/28/2008 I love the guitar! The finish of the product far exceeded what was pictured on your site. I did go down to the guitar store today to compare. I played guitars in the $3000-$4000 range and you are exactly right. What's the difference? Tone, feel, look etc..are all on par. I have been playing guitar for 25 years and am very satisfied with the ZAD 80ce. The recorded sound is so punchy and clear. I was initially skeptical about the testimonials but I am a true believer now. And I especially wanted to thank you for YOUR time the last couple of days. I know you must be busy but you have found time to answer ALL of my questions in a prompt manner. I am a very satisfied customer not only with the product but also with your excellent customer service...It is very much appreciated Dennis! |
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10/24/2008 Hi Dennis: Just wanted to let you know that I received my ZAD-20 CE last night when I got home from work. IT IS BEAUTIFUL! It plays great and the sound is fantastic! You worked so well with me after I made a mistake and ordered the wronge guitar, YOU MADE IT RIGHT, and at your expense. Who could ask for any more. You have a customer for life! I 'm just a beginner at the guitar and plan to start you lesson system this fall. I look forward to working with you and playing a song by Christmas. Thanks for all your help with my new gutiar, You guys are the BEST!
Best Regards,
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10/22/2008 Dennis Jr.,
I received the 20CE OM yesterday, and it is definitely the ONE! Just what I wanted. By the way, I was showing your response to one of my emails to a co-workers last week, and he was so impressed with your customer service and guarantee, he ordered a ZAD20CE. He is eagerly anticipating receiving it tomorrow.
You have won a customer for life... I'm spreading the word!
Thanks, |
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10/21/2008 Dennis,
I'd just like to let you know that I got the guitar and it's just AWESOME!! I was so impressed with the delivery and the packaging and everything that although I didn't but it for myself, I have found myself thoroughly interested in learning to play the guitar. It's only a good thing that I am not delivering this guitar until the end of the year. This gives me some time to consider lessons and then maybe come Christmas time, I will reward myself with my own guitar!!
I hope you won't mind my asking questions about the lessons and the guitars as I go through the process. I find that I've developed great confidence in your expertise and value that a lot. Thanks again for your assistance in helping me out with this guitar purchase. |
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10/18/2008 My new ZAD 20 arrived this afternoon, a day earlier than expected. Since my daughter and her husband (who plays a Fender) were due to visit, I decided to delay the "unveiling" until they arrived. Their reaction...and mine...was a minute of silent wonder. The case (wonderful quality and super good looks) was a tip-off that it contained something special, and we weren't disappointed! My son-in-law and I had a little stand-off to see who'd be the first to tune it up and play. Being a good host, I let him win---for now. Everything we saw, felt and heard was as good, or better, than I'd expected. Hours of shopping different brands didn't show me anything to compare with the ZAD 20, even at twice the price. The careful and talented workmanship that went into making this beauty is apparent in every detail. And the ease with which it plays is phenomenal!
I'm 63 and have a bit of arthritis in my fingers, so I had wondered if relearning guitar after many years was going to be a painful and frustrating experience. I'm happy to say that isn't a concern any longer, because the action and neck are so user-friendly. My son-in-law could only keep saying: "I can't believe this!" He wants to take one along when he's deployed to Iraq, but I convinced him to leave the Zager at home and take his "crummy old Fender" (his words) instead. Incidentally, I emailed your web address to my son shortly after I completed my order. Apparently he spent some time on the site because, the next day, he wrote and told me he'd ordered a sunburst ZAD 20! He's just beginning his guitar adventures, and I can't think of a better way for him to start because, like I might have done years ago, he'll avoid endless hours of painful fingers and inferior sound trying to play a lesser instrument. If it sounds like I'm pleased and excited, I am! Thanks for delivering on every promise...and more! |
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10/18/2008 Dear Mr. Zager,
I got to know you and your guitar learning system as soon as I watched your video of "You're beautiful" on YouTube. I admit that I doubted your system for sometime as I always did to new things. I was convinced gradually by looking at your videos and customs' testimonials. On July 18th, I finally made up my mind to try your program and see how it will go.
I am a quitter in guitar learning. My interests in playing guitar emerged in 1997, when I was still in China. That year, I bought a acoustic guitar and start to self-learn and take some lessons. Unfortunately, I didn't make much progress and quit after 2 years. During last ten years, I did many loops of picking up the guitar and then quitting after all. I could only play some chords and some simple parts of simple songs. I never played a song completely. In that sense, I was a looser.
After I enrolled in your program, and practiced for several days the song "Love me tender", I could finish the song fairly smooth. I have never been so pleased about the way I play. I record a video and sent it to my girlfriend. She was really amazed.
Mr. Zager, I have to say your system is the best I have ever seen. And I feel so fortunate that I came across you. I want to express my most sincere appreciation to you for providing such an excellent guitar learning system for us with such a low price. I will keep on going and going. I am also looking forward to the release of the tab and instruction video of "You're beautiful" someday.
Best regards, |
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10/18/2008 I have never submitted a testimonial, but I thought while I had the chance I would tell you that this guitar is fantastic. In the last 10 months that I have been playing guitar, I have played a large number of different guitars ranging from high-end Taylors and Takamine to High-end Martin’s. I have not found one single guitar that I would even consider trading my for my guitar. I had a K & K pickup installed in the guitar and the sound is extraordinary coming from my guitar. I play with a friend that has a Taylor and the sound and playability of my Zager vs. the Taylor is far superior. Plus the Taylor is barely three years old and already has pick marks that have worn through the finish into the wood. This is the fourth guitar that I have purchase in my life through the many stages of me trying to learn. It is the only one that helped me get over the hump of having to deal with the pain of learning. Now the only pain I have is when I play for 3 or 4 hours at a time. Thanks for the amazing guitar. |
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10/15/2008 Hello Denny!
Just wanted to let you know that your guitar has continued to be such a blessing to me. Just today I used it to play at a local concert in the park and it went really well.
I was wondering if I could purchase a pack of maybe 10 or so of the picks you sent with the guitar. I have tried other styles, but those have worked the best for this guitar.
Thanks and blessings to you, |
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10/12/2008 Hi Denny,
My new Zager guitar is awesome. In my honest opinion there is no better guitar value for the money. The set up is phenomenal and the sound is spectacular. I showed my new Zager to some friends who are pretty serious about the instruments they choose and all were duly impressed. I'm a convert now as well as one of many satisfied customers. No wonder you can offer such a great guarantee. I love showing my guitar to folks who've never heard of the name Zager (except, of course in reference to 2525) and then directing them to your web site. Keep up the exceptional work.
Regards, |
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10/10/2008 Thanks for your quick response.
I had new strings on and tuned properly. I only use light gauge.
I watched the video on adjusting the neck just to make sure I knew how, and that fixed the problem. I store my guitar in a zager hard case with a humidity and temp gauge inside.
Again, thanks for your quick response and help, that is why two of my close friends have also purchased a Zager. :)
Regards, |
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10/09/2008 I ran across Zager Guitars online, and I was very impressed even by the tone from the website, as well as the beauty, and information, a lot of companies do not tell you the details Zager does. Zager guitar company isvery prompt more than any other guitar company I have ever dealt with, it's the least I could say their customer service and support is 120%.
I am a professional musician and we will stand behind Zager and their guitars and reccomend them to all musicians professional or beginners |
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10/08/2008 Mr. Zager
Well, was i ever blown away, This guitar definitely lived up to the hype! Rarely, and i mean RARELY am i impressed with guarantees and usually you get what you pay for, but for such an incredible price, i got a truly incredible instrument. Wonderful action, NO BUZZING on bar chords further down the neck, the thing was even almost in perfect tune when it got here. I have found my guitar supplier and will be doing alot more business in the future with you all, thank you for your dedication to making high quality equipment at an incredible price! If you want to see someones passion in their work, buy one of these guitars! Thanks Again, |
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