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04/03/2006 Dear Everyone-who-worked-with-me-at-Zager Guitars:
I was skeptical. Buying a guitar sight unseen over the internet seemed harebrained. On the other hand, as a relatively new player it wasn't easy to be confident or comfortable trying out guitars in the shops, even though I got some truly expert help along the way. The 100% ebay rating, and the chance to try the guitar in my own home, and with my teacher, convinced me to give the Zager a try.
The first guitar I got was a ZAD-50-OMCE. I loved the way it fit me. Much more comfortable than the Yamaha dreadnought I'd been playing. However it sounded a bit too bright to my ear for the fingerstyle music I'm learning. Emailed with the you and you sent me a ZAD-80-OMCE to try. As soon as I played it, I could tell this was my guitar.
Your description of your guitars is right on: low easy action but no buzz, wide string spacing, extra light strings and great intonation. This guitar is a joy to play. The on board tuner helps me get my ear dialed in, and is well worth the extra money.
I took both Zagers and the Yamaha to my next lesson. My teacher, who is a brilliant full time performing musician and teacher played all three. He liked both Zagers, liked their sound, and thought they were both fine guitars, well made, and excellent values.
Returning the ZAD-50-OMCE was painless. UPS emailed me a shipping label; I repacked the guitar and dropped it off at the UPS store. The return shipping didn't cost me a penny.
To sum up, I found your website to be completely accurate, and it turns out this was a really comfortable, easy, and time efficient way for a dedicated beginner like me to buy a great guitar. I'm taking the time to write to encourage others who might be feeling hesitant about this process to go ahead and take the leap. It certainly turned out well for me.
My thanks and best regards to all of you,
Sincerely, |
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03/31/2006 Dear Denny & Company,
WOW!!!! I just wanted to let you know that I finally received my awaited my guitar. It took a bit longer than expected (getting here) due to the holiday but it finally arrived. First of all I want to let you know that I am NOT by any means a good guitar player. I have been trying to learn to play for about 2 1/2 years on a fairly good handmade Yamaha APX-10CT in which I had the action lowered to help my sore fingers. I now UNDERSTAND your advice to novices about selecting a good instrument to learn. I have been totally blown away by this guitar which makes me understand all the great reviews by professional and beginners alike (I read most of them before deciding). I also went to Guitar World and played on a Taylor 810 ($2199) as well as the Martin D41. I have to tell you that your technological improvements not only makes your guitar much easier to play but the sound appears to me as good if not better. I can't seem to want to put the guitar down, I love it!!! and guess what, my fingers can handle it without complaining!
I also signed up for your on-line lessons (videos) and I was struggling with the D chord on "Love me tender" on my Yamaha. NOT so with yours! I also noticed that the configuration of the neck is MUCH MUCH easier on my new Zager. Everything seems just smoother thus allowing me to concentrate on the task at hand (your lessons). Although I have been primarily using a light pick I really want to learn your method of finger picking which, by the way, is also easier on the Zager I imagine due to the better spacing (am I wrong?). At any rate Denny, you have a great product and I feel sorry for your competitors. They can brag all they want about their names etc, etc but they can't match your product. I came close to buying a used '96 Taylor 810 from a local fellow here in Portland. He wanted $1250 for it and look at what I got for $595!!!
Please thank your staff on my behalf for caring so much about a truly AMAZING product, and THANK YOU for being there and "holding" this novice's hand. May our Lord bless you for caring and for having the desire to help frustrated people like your truly....
Feel free to use my name for any referrals. Rest assured that I will spread the good word .... |
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03/29/2006 Everything arrived in Albuquerque, New Mexico fine. My dad (81 years old) loved the guitar. We practiced at church last night. He'll play this Sunday. He his been playing the guitar for over 60 years, so he's heard and played some of the best melodies. This is the best guitar he's ever played, he said, thanks to your good quaility works.
Talk to you soon, |
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03/28/2006 Mr. Zager,
My guitar arrived today and it plays even better than when it first arrived. Thanks! My husband and I looked it over and he said that your dad probably lifted the bridge on that end a bit, but whatever he did, it didn't affect the fact that it's still very easy to play and still very low to the fretboard, which I'm so thankful. I played it for several hours yesterday and today it will get a workout in Swing Band, but everything seems to be fixed and I'm so pleased with the speed an professionalism that you guys exude! I would and plan to recommend a Zager guitar to anyone! Thanks again! And thank you so much for the extra strings that you included. What a nice treat! |
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03/27/2006 Dennis,
I received the guitar today, a day early by the way. When I open the box and looked at the guitar, the g string was broken. At first I was a little distraught as I thought about how I was going to match the broken string. As I began looking at the added attachments, I found a new set of strings. How about that? I was saved by your quick thinking and positive customer support. Thank you very much.
This guitar is the most stunning piece of equipment I have ever seen. The sound is better than any acoustic I have owned in over 40 years of playing. The finish is outstanding. The action is soft and fast. I thought at first the strings were .042, but they are .047. I am very surprised you can get such a soft action from such a large string. This instrument is truly everything you say and much, much more. I plugged it into my Fender Twin Reverb and brought the house down. Well, you made me a believer. Now, I wish you made a 12 string. Boy, wouldn’t that be something.
Respectfully, |
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03/25/2006 Denny,
Received my ZAD-80 last night when I got home from the office, and it is beautiful. I went over every square inch of it to make sure it didn't get any damage shipping. Not only did it arrive perfectly, but it is beautifully made.
As far as playability....My 10 year old, who is learning on a 3/4 scale electric sat down and played it with no problem. His first comment was "this guitar is a lot easier to play than your other acoustic" (for reference, he did not know about the guitar or that it was supposed to be easier). From my own standpoint, barre chords up the neck are so much easier and the tone is awesome, really warm. Glad I went for the higher end model. Now all I have to do is get it from my son so I can play it...... |
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03/25/2006 Zager,
Awesome!! Great guitar and an unbeatable price!!
I just want to say thank you to Zager guitars and Dennis of course. It is extremely easy to play. The sound is clean and punchy where needed. I can't see one thing or hear one thing wrong with my newly purchased ZAD-50.
I would HIGHLY recommend anyone interested in a new guitar look Zagler's way. You will not be disappointed and Dennis backs it up with his guarantee.
Thanks for the great service and superior product. I will never worry about getting that Martin or Taylor ever again!!
Thanks and have a great and prosperous year, |
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03/22/2006 Dennis Zager Jr.
Thank you for your kind response. I will take your advise and keep this great sounding guitar. The more I think about it. It is very valuable in style and tone. It is unique in appearance thus with Denny Zager signed edition This may very well be worth thousands of dollars in the future. Best regards, |
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03/19/2006 Mr. Zager
I have had your guitar for about a month now.
Just to let you know the shipping to my son in Seattle worked great and he brought it to Hawaii in perfect condition.
Your guitar is the greatest!!!
Thank you with all of my heart. I always hoped I could have a great sounding instrument like the Martin one you modified for me.
I am very grateful.
Your customer forever, |
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03/17/2006 Hi
just got my ZAD50SunBurst today and she sounds great. Thanks for the fast and courteous attention. You are a true asset to the industry.
Best Regards |
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03/17/2006 I wanted to let you know I just received my Zager ZAD-50 today. When I opened the case I got my first look at the guitar. I can say it is truly everything your website said it is and more. I have played and have owned many fine guitars in the past including a Martin D-15, and Ovation Custom Balladeer, an all composite CA guitar an Epiphone Hummingbird, and a Carvin just to name a few, I have owned many more brands but none have sounded like or play as easily as my Zagar. I liked the fact that you also sent along a second set of strings as well as a t-shirt and poster much to my surprise. I can recommend this guitar to anyone thinking of purchasing this guitar, do yourself a favor and do it nothing else will compare for the price you pay for this guitar. You could spend more money and the value or sound will not equal this guitar. I would also like to say the customer service over the phone was fantastic and I can see why the Zagar's have been in business so long, they really do care about there product and the customers they have. I have one example of this, When I received my guitar they sent me the wrong case with this guitar, as I ordered a Martin case and was sent by accident a Zagar case. I called the company and was told they would ship a new case out today, and to keep my old case until the new one arrived. After that I should call them and they would send someone out to pick up the case that was wrong, all of this at their expense I might add.
So again let me say this, if your thinking of getting a Zagar just do it! You will not be dissapointed by the Zagar's in anyway, what a fantastic company and family run business,
I just wish every guitar manufacturer and business ran as well as yours.
Best Regards, |
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03/17/2006 I love the guitar --- I've been playing like crazy for the first time in 20 years. You guys are cool. Very classy look. I am not interested in an overadorned instrument regardless of the money at stake.
The sound, action, finish, etc. is all beyond my expectations.
Thanks again, |
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03/13/2006 Dennis,
I received my ZAD-80CE-OM Acoustic Electric and I just love it. It produces a clean deep tone even with the smaller OM size. It's everything you advertise. A friend who plays high-end hand made guitars was shocked that I bought a guitar "sight unseen." He spent no more than 15 minutes with my guitar before he decided to buy one for his father- "Sight Unseen!" I appreciate the great customer service, and the quality guitar. |
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03/11/2006 Hi Mr. Zager,
The new ZAD-80-CE-OM arrived last Friday, right on schedule. This guitar is great. It is just as you describe on your website. Easy to play with less finger movement and pressure needed, yet no buzz despite the very low action unless I push the strings harder than I have a good reason to. The sound and intonation and sustain are very good, and the 80 definitely has a more warm, rounded sound than the 50. Both sound fine, but the 80 is a little more sweet to my ear.
best regards, and thank you for a fine guitar.
PS: My teacher was favorably impressed by both guitars and was surprised he had never heard of you before! |
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03/10/2006 HI DENNIS HOPE YOU ARE ENJOYING THE NEW YEAR! I PURCHASED A ZAD-50 GUITAR FROM YOUR COMPANY 08/08/05. A BEAUTIFUL INSTRUMENT PLAYS EAZY SOUNDS GREAT! I AM STILL JUST LEARNING TO PLAY, AND I HAVE OTHER GUITARS BUT BY FAR THE ZAD-50 IS THE EASIEST TO PLAY.
THANK YOU |
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03/07/2006 HELLO DENNIS, THANK YOU FOR YOUR PROMPT REPLY TO MY QUESTION ON MY NEW ZAD-50. FIRST LET ME SAY THAT YOU ARE NOT GETTING THIS GUITAR BACK; I LOVE IT. SERIOUSLY, I AM VERY HAPPY WITH MY ZAGER. IF THIS WERE EBAY FEEDBACK THIS WOULD BE POSISTIVE. I AM COMPLETELY SATISFIED WITH YOUR REPLY AND I LEARNED SOMETHING TOO. I HAVE PLAYED GIBSONS, MARTIN, OVATION, YAIRI AND SO MANY MORE BUT MY ZAD IS JUST AS GOOD OR BETTER, AND NOBODY COULD EVER COMPLAIN ABOUT THE PRICE AND WATCHING DENNY PLAYING FROM THE SONG LIST VIDEOS IS GREAT. I WOULD DEFINITELY CONSIDER BUYING YOUR ZAD-80 AS A FUTURE UPGRADE WITH THE FISHMAN EQ. THANKS AGAIN, |
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03/07/2006 Dennis:
Got her! She sounds sweet! Don't know what Denny did, but what a HOT sounding instrument. Unfortunately after the lay off I had with my guitar problems, I had to go back to the beginning of the lessons, but am now on lesson three and ready to get serious about this undertaking. Thanks again for your help and support...I am going to hit these lessons HARD, hopefully I will be on my way to a dream I have had for 56 years, of finally learning to play a guitar! You guys ROCK! |
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03/07/2006 Denny,
Recieved the ZAD 80 on Friday and I'm absolutely in love with it.
Your dedication to fine craftsmanship is appreciated by this music lover.
Regards,
PS: Thanks for the extra gear! |
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03/04/2006 WOW! Great guitar. I got this guitar last week and I must say it really sounds great. No comparison to the acoustics I have owned over the years. I was skeptical as well, but I figured after reading all these good testimonials I might as well try one. This guitar will not let you down. It absolutely looks and sounds beautiful. All I can say is thank you! You guys do great work! Thats enough writing. Im going to go play my guitar! Thanks again. |
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03/01/2006 I completely love my ZAD-50 the strings are very low and easy to play.
Thanks |
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02/27/2006 Dennis, when you said to expect a package from you, I thought you were talking about strings or something. When I got home this evening, the guitar case you sent me was waiting. I was shocked really. You guys are over the top when it comes to service and customer satisfaction. Thanks!
What a beautiful case. I will certainly spread the word about Zager guitars. I was at a rehersal last week with my neighborhood "band" (bunch of old guys sittin around playin 60's music) and everyone loved the Zager guitar. thanks again |
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02/26/2006 Mr. Zager.
I'm from small town in India, and here there are no people who can teach me or even help me playing my guitar. Even if I had to buy a guitar I would have to travel 7-8 hours to go to the city nearby. I'm 21 now and i've been struggling with my guitar for about 3-4 years now. I've only used the flat-pick till now and it has always been my dream to "fingerpick", but i've never had a chance before to learn, untill i joined your online library about 1 week ago. Only after lots of thought I joined and I learned my first song "Love Me Tender" in 7 days. I'm so excited and i really feel that God has given me this gift, that I found your website. Leave the option of "MONEY-BACK-GUARENTEE", I will not leave this membership even if i was offered "double my money-back" !!! Really sir, i thank you from the bottom of my heart. I'm attaching my first recording ever !!! I have recorded myself playing "Love Me Tender", (sorry for the noise, I dont have good recording hardware) and i'm also sorry for the 2 pauses that I make in between, I know i have to polish it a little more but i was too excited to get comments on my playing !!!
Kindly listen to it and let me know. Eagerly waiting for your reply.Thanks and regds |
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02/25/2006 I bought a ZAD-50 sunburst- love it, it sounds great, it plays great,and it looks great. This is the second guitar i have bought from ZAGER, that is how much i liked the first one. I got one of the ZAGER molded cases this time and it is super nice. A ZAGER is a great guitar for a great price. Get one - you will not regret it. Thanks- |
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02/23/2006 DENNY Great action, perfect setup,top shelf guitar. Your the best ,THANKS !!!! |
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02/23/2006 Dear Denny,
I just had to write you. The recent song PER NOI (For Us) by Andrea Bocelli you put on your website is just beyond words. I have never seen anything played with so much feeling and beauty on a guitar as this (of course the words are beautiful as well). The Beatles may have been jealous a long time ago but Andrea Bocelli should be jealous now. He may have a fantasic voice but the way you make your guitar sing that song with your fingerstyle (language) method almost rivals that. |
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02/20/2006 Hi, Denny,
Just wanted to let you know I'm having a blast with my new guitar and your online lessons. I am really amazed and pleased with the speed at which I'm progressing. I spent years learning chords and strumming (b-o-r-i-n-g!) and finally gave up. When I found your website, I believed your promise, and decided to give you and your system a chance. Now, in just a few weeks, I am actually playing complex-sounding songs!
Thanks for such a great system. It's a pleasure to play now! |
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02/17/2006 Thanks for your help. Your website is a Godsend.(I recently joined for lessons and today ordered a ZAD-50) and hope to "unlearn" a lot of bad habits (I'm self-taught) and take something I love to do up to a new level of expertise and enjoyment.
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02/15/2006 To Denny Zager and the Zager Team:
The Zager satisfaction equation: When you get a guitar, you want to play it! I remember sitting through lessons for a half hour per week, going home and trying to get through miserable drills and attempting to read music that couldn't be more removed from music that I wanted to play. In retrospect, I'm surprised that I stuck with it as much as I did. The on-line video guitar instruction, the lessons and the notation method is remarkable. When you're attempting to master a song and when you play it something is missing, being able to see and hear (over and over if necessary) Denny's technique and sound is like being to access your teacher anytime of the day or night. Let me be clear, I am no where near the quality of Denny. But if you follow his instruction, take advantage of his attention to detail and his years of experience playing and teaching all contained in the on-line instruction package, you will be amazed at how much you will learn. Also, I current subscribe to another on line guitar instruction method. It's not bad, but I use Zager ten times more. I'm one of those people that will watch a football game with the TV volume low and play my guitar. So, I play (at least I have the guitar in my hands) a lot. I'm at level three after five months, and learning songs that I never believed that I would play. This is good stuff! Thanks, |
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02/15/2006 Got my ZAD-50 at the sale price (then discounted -I still cannot find that
"blemish") for $345, after having sold my expensive, 27 year old Gibson that
I bought here in Kalamazoo when the factory was still located here. Your
guitar blows it away. In fact, I nearly sprung $3000 for a ($4500 list
price) Taylor at a local guitar shop until I found your website. Before
that, I was even considering giving up my love affair with the warm sound of
acoustic guitars in favor of an electric due to playing ease. So I figured
if your guitar was 1/2 as good as you and owners claim, then it would be a
fantastic bargain. And at under $500 plus a money-back guarantee, there was
nothing to risk (I now know how you can offer the money-back guarantee with
both-way shipping - have you EVER had to honor that?!!!). Well, let me say
that my new "piano black" Zager is TWICE AS GOOD AS ADVERTISED. It sounds
incredible and plays easier than any acoustic I've auditioned. Well my
friend, you have SHATTERED several clichés - the no such thing as a free
lunch, you get what you pay for, quality comes in small packages. You
proved all of these WRONG! And I for one, am very thankful of that. I lift
my glass up high for you! |
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02/15/2006 Hello Denny:
Well, it is unamious, everyone at our Monday night jam session likes
the ZAD-50 I ordered from you. Let me tell you what they all said.
I'll try to be brief. One said, "I aint believing this, every since I
injured my finger, I've had difficulty with the A minor and F chords.
Look at this, I can play, House of the Rinsing Sun. I haven't played
that in years." He injured his finger about 10 years ago and since
then he played the electric bass mainly, but now he wants to know all
about Zager guitars !! Another said, "man, this baby plays just as
nice as my $3000 Taylor 810". Another said, "I wished I had know about
Zager before I had bought my Blue-Ridge". He's bought a Blue-Ridge
about 2 weeks ago. Another 'Yamaha" man said, "Man this is nice". I
had to get on him several times not to play it so hard! He eventually
said, "and you don't have to mash the strings so hard either". I
thought to myself, He's been playing a Yamaha too long. I didn't think
he was ever going to give it back to me. Another Martin player said,
bring that back next week, I want to play it again.. Another said,
"sweet, definetely a keeper, what kind did you say it was"? It was
after all these comments that I told everyone about Zager and you.
And when I told them about your 60 day return warranty, that really blew
them away, and they couldn't believe the price.
I got a call f rom one of my buddies today wanting to know about the
guitar I had that everyone was talking about.
So thanks for a great product at a great price, Keep up the good work.
Sincerely: B.R.
Proud owner of a DAZ-50 ! And
I'm keeping your signature just like it is!! |
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